Closed Bug 1725719 Opened 3 years ago Closed 3 years ago

No-reply detection issues with some list emails

Categories

(Thunderbird :: Message Compose Window, defect)

Thunderbird 91
defect

Tracking

(thunderbird_esr91+ fixed, thunderbird92+ verified)

VERIFIED FIXED
93 Branch
Tracking Status
thunderbird_esr91 + fixed
thunderbird92 + verified

People

(Reporter: rjl, Assigned: mkmelin)

References

Details

Attachments

(2 files)

Attached file Mail headers that look relevant (deleted) —

STR:

  • An email is received via a mailing list where the sender is a "noreply" address
  • There is no Reply-To header present
  • Thunderbird detects the message is from a mailing list, so "Reply To List" is an available option (List-ID header perhaps?)
  • Use "Reply To List" to reply to the message

Expected:
Thunderbird should be able to take into account that the reply is going to a mailing list and not warn about replying to a "noreply" address. The compose window should open with the To field set to the list address.

Actual:
Popup with warning message appears. Selecting "Reply Anyway" does the "correct" thing in this case, the compose window opens with the To field set to the list address.

I am experiencing this with automated Taskcluster emails sent to the thunderbird-drivers list. This list does not include a Reply-To header, and the From header is "firefox-taskcluster-noreply@mozilla.com".

Trimmed list headers attached. Whatever logic Thunderbird already uses to determine that the email is from a mailing list needs to be factored into the noreply detection.

Component: General → Message Compose Window
Version: unspecified → Thunderbird 91
Blocks: tb91found
Assignee: nobody → mkmelin+mozilla
Status: NEW → ASSIGNED
Target Milestone: --- → 93 Branch

Pushed by mkmelin@iki.fi:
https://hg.mozilla.org/comm-central/rev/8504e1179243
handle the no-reply warning correctly w.r.t. reply to list. r=rjl

Status: ASSIGNED → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED

Comment on attachment 9236301 [details]
Bug 1725719 - handle the no-reply warning correctly w.r.t. reply to list. r=rjl

[Approval Request Comment]
User impact if declined: when replying to list, can get false warning about no-reply address
Testing completed (on c-c, etc.): c-c
Risk to taking this patch (and alternatives if risky): not risky, but of course in a hot path

Attachment #9236301 - Flags: approval-comm-esr91?
Attachment #9236301 - Flags: approval-comm-beta?

Comment on attachment 9236301 [details]
Bug 1725719 - handle the no-reply warning correctly w.r.t. reply to list. r=rjl

[Triage Comment]
Approved for beta

Attachment #9236301 - Flags: approval-comm-beta? → approval-comm-beta+

Verified fixed in 92.0b3.

Status: RESOLVED → VERIFIED

Comment on attachment 9236301 [details]
Bug 1725719 - handle the no-reply warning correctly w.r.t. reply to list. r=rjl

[Triage Comment]
Approved for esr91

Attachment #9236301 - Flags: approval-comm-esr91? → approval-comm-esr91+
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