Closed Bug 1730385 Opened 3 years ago Closed 3 years ago

Startup Crash in [@ RtlpReportHeapFailure | RtlpFreeHeapInternal | RtlFreeHeap | CoTaskMemFree]

Categories

(Thunderbird :: General, defect)

Thunderbird 91
x86
Windows 10
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: wsmwk, Unassigned)

References

Details

(Keywords: crash)

Crash Data

91.0.3 and 91.1.0 only. 91% startups. Based on sampling, maybe 50% have Avast installed, like the one below. bp-1a151d78-3e3b-466d-b5fc-f39be0210830 is an example that does not.

Crash report: https://crash-stats.mozilla.org/report/index/9a04cc40-6417-40b5-b0f3-eca790210909

Reason: STATUS_HEAP_CORRUPTION

Top 10 frames of crashing thread:

0 ntdll.dll RtlReportFatalFailure 
1 ntdll.dll RtlReportCriticalFailure 
2 ntdll.dll RtlpReportHeapFailure 
3 ntdll.dll RtlpHpHeapHandleError 
4 ntdll.dll RtlpLogHeapFailure 
5 ntdll.dll RtlpFreeHeapInternal 
6 ntdll.dll RtlFreeHeap 
7 combase.dll CoTaskMemFree onecore\com\combase\class\memapi.cxx:445
8 xul.dll GetUpdateDirectory toolkit/mozapps/update/common/commonupdatedir.cpp:1023
9 xul.dll GetCommonUpdateDirectory toolkit/mozapps/update/common/commonupdatedir.cpp:872
Version: unspecified → Thunderbird 91
Blocks: tb91found

Crash rate has dropped since 91.0.3, and This has not emerged to be important for Thunderbird, so not worth keeping

Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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