Forwarding inline one specific message with PDF attachment, the attachment is missing in the received message
Categories
(MailNews Core :: Networking: SMTP, defect)
Tracking
(Not tracked)
People
(Reporter: victor.diuk, Unassigned, NeedInfo)
References
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Safari/605.1.15
Steps to reproduce:
The size of the attachment (PDF file) is not determined in the received letter.
- I forward the letter with an attachment to another address;
- A letter comes to another address without this attachment (!).
Thunderbird 91.1.2 versions have been tested for both Windows and macOS. If the original letter is forwarded in a different way (by other mail client like Roundcube), then the size is determined correctly and the attachment appears in the forwarded letter.
Actual results:
The forwarded email does not contain the original attachment.
Expected results:
The forwarded email must contain the original attachment.
Comment 1•3 years ago
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Can you reproduce it with any attachment files or a specific pdf file?
When forwarding, can you try File -> Send Later, then go to the Outbox folder, see if the message contains attachment.
Reporter | ||
Comment 2•3 years ago
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This reproduces with this specific PDF file. If there is another ones, not known.
Comment 3•3 years ago
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Is it possible to share this pdf file so I can try to reproduce? Can you download a nightly version from https://ftp.mozilla.org/pub/thunderbird/nightly/latest-comm-central/thunderbird-94.0a1.en-US.win64.zip, and see if it's the same.
Reporter | ||
Comment 4•3 years ago
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Unfortunately, I cannot transfer the PDF itself, since its contents constitute a trade secret of the company. And I'll try the beta version.
Updated•3 years ago
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Comment 5•3 years ago
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Hi Victor, this is unlikely to be a bug in Thunderbird. Maybe something odd about the MIME structure of the message (what you call "letter") which you're forwarding. We need a lot more detail from you for this to go anywhere...
Forwarding a message with attached PDF works for me on TB 91.1.2 (64-bit), Win10. Reported against Mac.
Victor, can you please try the following steps exactly, to inspect the outgoing message in your own outbox?
- with your trouble-PDF
- then with another PDF (from a different source)
STR
- Right-click on message A with subject "hello world" and attachment-1.pdf
- From context menu, select
Forward As > Inline
(!) - In composition window of message B (Fwd: hello world), add recipient
- File -> Send Later (!)
- Check message B in your own Thunderbird, Local Folders > Outbox
- Double-click on attachment-1.pdf of Message B in outbox
Actual = Expected
- Outbound message B in outbox contains attachment-1.pdf
- attachment-1.pdf opens and shows up correctly.
- After step 2, are you still seeing attachment-1.pdf in composition window? Can you open attachment-1.pdf from there with double-click? (The temporary PDF was renamed to nsmail.tmp in my case, but could be opened as a PDF)-
- After step 6, can you open attachment-1.pdf from message B in your own outbox?
- What makes you think that this has anything to do with determining the size of attachment? Did you inspect the code?
- What happens if in step 4, you CC yourself - does your own received copy of message B still have the attachment-1.pdf?
- Any screenshots that you can make available (use graphic editor to black out sensitive data) and attach here via
Attach New File
button above comment 0?
Updated•3 years ago
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Description
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