Closed Bug 234074 Opened 21 years ago Closed 17 years ago

Cannot save images when doing a right-click/save image as

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows 2000
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: dbarnes3000, Unassigned)

References

Details

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040206 Firefox/0.7 StumbleUpon/1.901

I simply cannot use the right-click, save-image-as option with either jpegs or
gifs.  I've not tried it with pngs.  When you do try to save an image, nothing
happens.  No save dialog, no disk activity, no nothing.

Reproducible: Always
Steps to Reproduce:
1. Right-click
2. Choose save image as
3. that's it.

Actual Results:  
Nothing.

Expected Results:  
Should get a save as dialog box.
Firefox/0.7?

CVS build?  Also, do you have Firebird set to ask, or save to a specific 
location?  If the latter, it will automatically download in 0.8.
this happens also to me usinf firefox (0.8) but was NOT there using 0.6 and 0.7
Menu/File/"save page as" doesn't do anything
image/right click/"save image as" doesn't do anything 
image/right click/"save link as" doesn't do anything

and this has nothing to do with the new "download manager"

(In reply to comment #0)
> User-Agent:       
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040206 Firefox/0.7 StumbleUpon/1.901
> 
> I simply cannot use the right-click, save-image-as option with either jpegs or
> gifs.  I've not tried it with pngs.  When you do try to save an image, nothing
> happens.  No save dialog, no disk activity, no nothing.
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. Right-click
> 2. Choose save image as
> 3. that's it.
> 
> Actual Results:  
> Nothing.
> 
> Expected Results:  
> Should get a save as dialog box.

(In reply to comment #0)
> User-Agent:       
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040206 Firefox/0.7 StumbleUpon/1.901
> 
> I simply cannot use the right-click, save-image-as option with either jpegs or
> gifs.  I've not tried it with pngs.  When you do try to save an image, nothing
> happens.  No save dialog, no disk activity, no nothing.
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. Right-click
> 2. Choose save image as
> 3. that's it.
> 
> Actual Results:  
> Nothing.
> 
> Expected Results:  
> Should get a save as dialog box.

(In reply to comment #1)
> Firefox/0.7?
> 
> CVS build?  Also, do you have Firebird set to ask, or save to a specific 
> location?  If the latter, it will automatically download in 0.8.


Addition : for me , this is (a) blocking, (b) critical and I'm considering
downgrading to 0.7

for th etime being, I have to copy-paste URIs in Internet Explorer to be able to
"save pages as" or to save images to disk... 
On Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7b) Gecko/20040222
Firefox/0.8.0+ totally brand new profile, it segfaults on "Save Image As..."
Works fine in 20040212.
I am getting the same behavior - right-clicking 'save image as' or 'save link
as' does absolutely nothing.

Several friends have seen the same behavior.

This is on a fresh Firefox install.
Having the same problems, with links, or images.  Using fresh install of FireFox
0.8 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206
Firefox/0.8)

Might have to check the latest build, if 20040206 isn't it (just downloaded the
installer on Feb. 24)

Just checking around in preferences, thinking maybe it had to do with the
download manager, or where files are defaulted to save to.  I clicked on
JavaScript Console on a whim.  There were a couple errors in there.  Both the
same.  I cleared the console, and re-tried right click>save image as, or right
click>save link as ... then went back to the JavaScript Console ... the error
was there again.

Here's the output of the error:

Error: uncaught exception: [Exception... "Component returned failure code:
0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" 

 nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)"  location: "JS frame
:: chrome://browser/content/contentAreaUtils.js :: nsHeaderSniffer 

:: line 439"  data: no]

.... hope this helps to figure out exactly what's going wrong, and how to fix. 
I should also mention I'd previously been using FireBird 0.7, and this problem
did not exist.  I'll check a more recent build, if that doesn't work I guess
I'll downgrade to 0.7 again, until the next build is available.
Downloaded, and installed 20040210 build, and right click > save image as, and
right click > save link to disk are working fine.

Pulled this build off a download mirror (assuming the official installer link is
still going to the 20040206 build).  

http://mirrors.kernel.org/mozilla/firefox/releases/0.8/Firefox-0.8.zip is what I
downloaded.
in the MSI version I downloaded : firefox.exe of 6 750 208 bytes, lastmod=Sat
2004-Feb-07 12:12:00

in your ZIP : firefox.exe of 6 750 208 bytes, built on 10th Feb 2004, 22:12

may-be an explanation ?

made a fresh instal of that zip in an other directory, it's the same : 

Error: uncaught exception: [Exception... "Component returned failure code:
0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" 
nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)"  location: "JS frame
:: chrome://browser/content/contentAreaUtils.js :: nsHeaderSniffer :: line 439"
 data: no]
A fresh uninstall/reinstall seemed to fix the issue.

No idea why or what was causing the problem before, but it's working now.

*** Bug 238266 has been marked as a duplicate of this bug. ***
WFM.

- Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8a) Gecko/20040512
Firefox/0.8.0+
- Microsoft Windows 2000 Pro 5.00.2195 SP4
added 07/05/04.

right clicking to save image as froze firefox 0.9.1 in windows xp. i get the
save as dialogue box and after i click save, nothing happens except getting the
hourglass icon with the mouse. after a few minutes, i click on the titlebar and
it adds "not responding" to the titlebar. i've had to use task manager to close
firefox. duplicated this twice.

build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7)
Gecko/20040626 Firefox/0.9.1
In my experience, Save Image As... is incredibly _slow_. It seems to be very
slow to open some file, taking up to 30 seconds to open the files on my 1GHz XP
box with 512MB RAM. This behavior appeared (I think) with release 1.7 of
Mozilla. I upgraded to 1.7.2 with no improvement. The current Firefox has the
same behavior.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040803

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

The same save as operation performed with IE 6.0.2800 is almost instantaneous
across the board. The problem is clearly with the Mozilla implementation.
I am experiencing a similar problem.

Problem
================================
Unable to download when right clicking and choosing "Save As" on a file when
connected to a URL such as FTP://ftp.url.com

NOTES
================================
This was not an anonymous login but a username and password login
May or may not be a problem with anonymous login as I was unable to test it.

Reproducable?
================================
Always when browsing deep in folders
Never when on initial page or just one folder deep

Reproduction Steps
================================

Reproduced in Windows XP SP2
Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 

Reproduced in RedHat 9 with version 
Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

Steps to reproduce:

1. Connect to an ftp site that needs a login
2. browse to a folder.  Make sure it is multiple folders deep. (If I browsed to
the first folder it was fine, but a couple of folders deep it wasn't).
3. Right click on a file and select download
4. The prompt for where to save it comes up.  Select your desktop on Windows or
you /home/username directory on Linux. Click Save
5. The file appears in Download manager and says done, however nothing was
downloaded.

Result of Steps
================================
The file appears in Download manager and says done
Nothing was downloaded.
No file is saved.

Expected Result
================================
The file should have been downloaded and saved

Date October 7th 2004.

Just downloaded the latest release version for Windows:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a5)

Same issue as my last comment
This is a killer, considering how many times you want to download something
without having to view the loaded image first. Firefox 1.0. Actually looking to
do a "save target" or "save target as"  - functionality seems to be either
entirely missing or I'm missing the defined action...
(In reply to comment #12)
> added 07/05/04.
> 
> right clicking to save image as froze firefox 0.9.1 in windows xp. i get the
> save as dialogue box and after i click save, nothing happens except getting the
> hourglass icon with the mouse. after a few minutes, i click on the titlebar and
> it adds "not responding" to the titlebar. i've had to use task manager to close

The exact same thing happends to me, almost every time i try to save an image,
im begining to see it as a miracle when it actually manages to save one
This has been down for a couple of builds...
a workaround is to Copy Image and paste it into a blank picture file.
If you use Window's built-in MS Paint, create a new file of only a fex pixels by
a few pixels; it will automatically ask to resize the canvas for the pasted image.
The original issue here is presumably now WORKSFORME?

The posting yesterday by jcaesar is likely regarding bug 291846 which was FIXED
a few hours later.
Assignee: bross2 → nobody
QA Contact: general
I am having exactly the same problem with Seamonkey 1.1 and 1.5a on Windows XP. Right clicking on an image and selecting "save as" does not bring up a dialog box, nor does "save page as" I installed without administrator priviledges but no errors were reported. 

One can right click and copy the image, then paste in "paint", but this is slow. Could this be the same bug that was later fixed in Firefox?


I have the exact same problem. It's incredibly frustrating.  i use Mac os.  PLEASE let me know when this is fixed!

I simply cannot use the right-click, save-image-as option with either jpegs or
gifs.  I've not tried it with pngs.  When you do try to save an image, nothing
happens.  No save dialog, no disk activity, no nothing.

Reproducible: Always
Steps to Reproduce:
1. Right-click
2. Choose save image as
3. that's it.

Actual Results:  
Nothing.

Expected Results:  
Should get a save as dialog box.
Try deleting the downloads.rdf file from your profile directory, that worked for me.
I am having the same problem with a slight variation

Reproducible: Always
Steps to Reproduce:
1. Right-click
2. Choose save image as
3. I get prompted to choose a location and name the file
4. When I go to that location nothing has happened

I am able to copy it into paint but I don't want to do that consistently.

I am using Mozilla 2.0.0.3.  The problem occurs whether I have a fresh install or whether I have add-ins attached.  Even some of the add-ins that are supposed to save the file without right-clicking won't work either.
slight variation in the problem i'm having;

after right clicking to "save image as" the defaulted selection is html with no jpg file type selection available in the dropdown

xp pro sp2
ff 2.0.0.3
I'm having this problem too, go to this link, click the photo to enlarge and that second screen can NOT be right clicked to download.

http://lunacie.com/re.aster/pages/imagePage/galaxy/m106/m106_001.htm
The problem with the above file appears to be a javascript error, not a problem with mozilla. Any click restores the original image before one can save.

The procedure for deleting or clearing the download.rdf file and other corrective actions if ine cannot save is described at:
http://kb.mozillazine.org/Unable_to_save_or_download_files
The difficlty with saving images and files is still a bug - something must be causeing a problem in the downloads.rdf 

Doing a "clean install" might not remove the file, since it is in the users profile. I had the problem when I upgraded to iceape; maybe it isn't compatible with earlier vresions of the file and should remove it. 
WFM in the trunk build

(In reply to comment #25)
> I'm having this problem too, go to this link, click the photo to enlarge and
> that second screen can NOT be right clicked to download.
> 
> http://lunacie.com/re.aster/pages/imagePage/galaxy/m106/m106_001.htm
> 

That's not a JavaScript error, it's by design.

http://lunacie.com/re.aster/pages/imagePage/galaxy/m106/m106_002.htm
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
Hi !

Facing the same problem (sorry for my english, I'm french !!)
Downloaded today the latest upgrade Firefox 2.0.0.5, with Win XP Pro SP2.

1- Save Image as...
2- the dialog box opens, i choose the selected folder
3- Save
4- when i go to the folder, there's nothing recorded !!!

It happened with Firefox 2.0.0.4 as well... 
Extensions ForecastFox 0.9.5.2, FlashGet 0.6.1,PDFDownload 0.8.1

Thx
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