Closed
Bug 26493
Opened 25 years ago
Closed 25 years ago
Install crashes, browser doesn't browse web {Wingate}
Categories
(Core :: Networking, defect, P3)
Tracking
()
CLOSED
WORKSFORME
M15
People
(Reporter: davidelihu, Assigned: rpotts)
References
Details
(Keywords: crash, Whiteboard: [PDT-])
I have found 2 bugs with the new browser.
1. I can't browse the web in the browser of seakmonkey, neither in the
viewer.exe. When I launch the browser, no page loads. I browse the web
through a wingate server, and I am a client. In the earlier builds, I could
browse the web. Wingate 3.0 is not supposed to be run through a proxy server.
2. The bug above was found earlier. Now I can't even run mozilla. When I
download the installer for win98 (any build including m13, and nightlies), it
freezes (illegal op in necko.dll) upon beginning to install the first file
(right after "preparing smartupdate"). I spoke to someone on a chat room, and
they said to try the fullcircle, which would return the bug to developers.
However, I can't even run that. When I launch mozilla.exe from fullcircle, I
get an illegal operation in the dos prompt.
Thank you.
Comment 1•25 years ago
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This all seems reminiscent of bug 22298, "Mozilla delays, then crashes in use
with WinGate Gateway Client".
davidelihu@netscape.net, do you know if the Wingate Client installs a DLL which
replaces or chains itself in with the Microsoft Win98 Winsock DLL? (It isn't
called just winsock.dll on Win98, IIRC)
Also, you could try the .zip version of M13 or a nightly. There is no install
process, it just keeps all of the files needed in one directory tree, so
whether or not one of those worked for you would help narrow down whether this
is a networking or installer problem.
Finally, the exact message that appears in the DOS window may be relevant to
tracking this problem down. Couls you please record it here?
Finally, have you installed any other software lately (between 1. and 2.)
that required you to reboot before using it?
Thanks!
Assignee: leger → gagan
Severity: blocker → critical
Component: Browser-General → Networking
Keywords: crash
QA Contact: cbegle → tever
Reporter | ||
Comment 2•25 years ago
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this bug is present on every wingate client I have. no, i can't run just the
zips. when I run mozilla.exe, i get an illegal operation. Regarding the
quesiton whether wingate alters your winsock, I think it may. however, in the
recent builds i have encountered this problem.
I have found a bug of a similar nature. I downloaded mozilla on a computer at a
school that ran a proxy server. When I configure the program for a proxy, and
run it, and enter my user id and password, the window keeps popping up. it
sometimes works, and then the browser goes crazy.
Comment 3•25 years ago
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Thanks for replying. Based on what you've said, it looks like Mozilla doesn't
like the state of your system as it is now, meaning that it is assuming that
it can call certain functions at particular locations in system files where
they are not to be found on your system. Others with Win98 are not having
these problems.
Leaving in the "Networking" Component in case what Mozilla isn't liking
is in parts of your system that WinGate changed.
The issue with the repeated proxy authentication is a known issue covered
already by another open bug.
I hope you are able to use Mozilla again soon. Please, try to report only one
problem per bug report, though. The Bug-writing Guidelines at
http://www.mozilla.org/quality/bug-writing-guidelines.html are quite useful.
Rick: do you have any experience with the WinGate stuff?
Assignee: gagan → rpotts
Assignee | ||
Comment 5•25 years ago
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Nope... I tried to connect to http://wingate.deerfield.com/download to check it
out, but the server was down :-(
It sounds like yet another 'somebody whacked winsock and now we crash...' bug
:-) I've got a Win98 machine now, so I can try tracking this one down if you'd
like...
-- rick
Assignee | ||
Comment 6•25 years ago
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Oh joy... I just made it to the WinGate homepage and it looks like WinGate
requires Winsock 2 for Win95. Guess what? This will cause bug #23709 to be
aggrevated...
So, for Win95 configurations, WinGate will *not* work until we resolve bug #23709.
Since this bug was reported on Win98, it looks like something else is going
wrong there too... :-(
Marking PDT- due to marketing factors; we can release note this.
Whiteboard: [PDT-]
Reporter | ||
Comment 9•25 years ago
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Note to rpotts@netscape.com - the wingate client I have is running on windows
95. maybe that is what is causing the problem. don't know. not very
experienced with wingate.
Assignee | ||
Comment 10•25 years ago
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hey david,
If you are running on a Win95 box using WinGate, then this "could" be a dup of
bug #23709 (believe it or not). The crux of 23709 is that mozilla will crash on
Win95 if WinSock2 is installed. Since WinGate requires winsock2 then this
"could" be the problem.
-- rick
Comment 11•25 years ago
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Bug 18304, "NS_ERROR_UNEXPECTED from js when using proxy", and
bug 22298, "Mozilla delays, then crashes in use with WinGate Gateway Client",
appear to be about the same issue.
In 18304, the Wingate clients were Win98; in 22298, either WinNT or Win2000.
Either way, it looks likely that bug 23709 is not the whole problem.
Comment 12•25 years ago
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1. It is sometimes possible to get the Seamonkey M14 running with WinGate 3.0.5
(WinNT 4, SP6a), provided that the Wingate client is enabled after Seamonkey
has loaded. (Sorry - can't reliably reproduce this).
2. Installer works for me in M14 - didn't in M13. Perhaps split this topic
accordingly if I'm not the only one?
Comment 13•25 years ago
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Correction: to make it work with WinGate 3.0.5 -
1 Disable the WinGate client
2 Load Seamonkey and tell it to use the WG server as a proxy on port 80
3 Re-enable the client. Seamonkey, already in memory, will not respond to the
state change in the client.
Messy, but functional.
Comment 14•25 years ago
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*** Bug 22298 has been marked as a duplicate of this bug. ***
Comment 15•25 years ago
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The reporter of bug 22298 confirms both that the workaround proposed by
john@gn.apc.org works, and that it is necessary.
john@gn.apc.org, thanks for identifying the workaround. Adding relnote keyword.
Keywords: relnote
Summary: Install crashes, browser doesn't browse web → Install crashes, browser doesn't browse web {Wingate}
Comment 16•25 years ago
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Got it:
In Wingate client's Control Panel app, choose the 'Applications' tab and add
mozilla.exe with the property 'Local Access only'. THIS IS NOT A FIX, but it
will allow Seamonkey to start without further modifications to Wingate client,
provided the WG server is set in Seamonkley at port 80.
Still kinda sucks, but makes M14 stable and useable. Aythangew.
Comment 17•25 years ago
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Background information:
Not mentioned in this thread so far is the fact that the Wingate 3 client
replaces Windows 9x/NT's winsock.dll and/or associated files in order to
function in a pseudo-transparent fashion. Suspect that a) this is bound to be
the root of the problem and b) this probably renders this bug dependent of
another (sorry- don't have the time right now to identify which one(s).)
Comment 18•25 years ago
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*** Bug 33392 has been marked as a duplicate of this bug. ***
Updated•25 years ago
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Target Milestone: M14 → M15
Comment 19•25 years ago
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It works for me last I tried (Win98).
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
Comment 20•25 years ago
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Request this re-opened - no evidence provided to close it (and it sure as hell
hasn't changed recently). Any chance that ruslan@netscape.com can be a little
more - erm - *detailed*? This one has about 6 sides to it
Comment 21•24 years ago
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is there anyone running wingate / win98 who could check if there is still a
problem here
Comment 24•12 years ago
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this is a very old thread, however just to clear things up.
WinGate client does not replace any winsock.dll, It is a Winsock 2 Layered Service Provider, which is a DLL registered with winsock, and which is loaded by winsock when an application loads it.
LSPs are only supported in Winsock 2, which is why the WinGate client requires Winsock 2.
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