Closed
Bug 333540
(kecrash2)
Opened 19 years ago
Closed 18 years ago
Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access (when Keiro Personal Firewall 4.2.2 is enabled. no crash when KPF 4.3.246)
Categories
(Core :: Security: PSM, defect, P1)
Tracking
()
RESOLVED
DUPLICATE
of bug 342646
mozilla1.8.1
People
(Reporter: World, Assigned: KaiE)
References
Details
(Keywords: crash, Whiteboard: [kerh-bra])
Crash Data
Seamonkey trunk builds after 4/05 crashes when try to start mail&news(with currently using profile and account definition).
Several POP3 accounts and several news accounts are active, and "Check for new messages at startup" and "Check for new messages every NN minute" is enabled for some POP3 accounts.
Talkback IDs :
1. TB17423529G (Build ID: 2006040509)
2. TB17325586E (Build ID: 2006040710)
3. TB17325707H (Build ID: 2006040710)
(Note: NSPR log of NSPR_LOG_MODILES=all:5 is available.)
4. TB17325707H (Build ID: TB17423556M)
If "CANCEL" is replied to Dr. Watson's dialog for cancel application, Seamonkey can continue to work even after the crash, although failure occurs while trying to connnect to POP3 server and further POP3 access is impossible.
NSPR log of above (3.) is obtained by this "CANCEL" reply.
If NSPR log is required for problem analysis, let me know, please.
This crash started to occur from 4/05 build.
Last non-crash build is 4/03 build.
Note: 4/04 build won't start with -ProfileManager. Profile selection panel is
started, but "Start" nor "Exit" button on profile selection panel doesn't
works. "X" button at upper right corner is required to close profile slection panel.
Since crash problem of Bug 333534 also started to occur from 4/05 build and still occurs with 4/10 build, root cause of this bug and Bug 333534 may be same.
Reporter | ||
Comment 1•19 years ago
|
||
User Agent(When Build ID: 2006041010) :
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a1) Gecko/20060410 SeaMonkey/1.5a
Add-On's etc. :
LiveHTTPHeaders(latest 0.12) is installed. No other extentions is installed.
( http://livehttpheaders.mozdev.org/index.html )
Theme: Standard "Modern". Virtical 3 pane layout is used.
Other specials of my environment:
Pipelining is enabled.
A POP3 account, to which Seamonkey mail&news accesses on start-up, is APOP.
Reporter | ||
Comment 2•19 years ago
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||
(Correction of comment #0, sorry for spam)
4. TB17423556M (Build ID: 2006040810)
Updated•19 years ago
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Assignee: general → mail
Component: General → MailNews: Main Mail Window
Keywords: crash
QA Contact: general
Reporter | ||
Comment 3•19 years ago
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Bug 211260 has relation to this bug?
Reporter | ||
Comment 4•19 years ago
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Similar issue to Bug 332348?
Reporter | ||
Comment 5•19 years ago
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This problem(and Bug 333534 also) started to occur from 4/04 build(2006040411,
Win32 ZIP build).
"Not start" problem on 4/04 build was:
1. If last used profile is choosed at profile selection,
Seamonkey won't start.
2. When another profle is choosed, Seamonkey starts normally, but profile
selection panel was not closed, and stayed to open even after shutdoewn of
main Seamonkey windows.
3. Profile selection panel can not be closed by "Exit" button. Clickng of
upper right corner of the panel is required to close profile selection
panel.
So, if wanted profile is choosed after choosing another profile and start&stop
Seamonkey, start up of Semonkey was possible, and same crash of this bug was
observed on 2006040211 trunk build.
TalkbackID : TB17564915G (Build ID: 2006040411)
Chaninging to XPCOM because crash in XPCOM module, to request first analysys of
crash.
Component: MailNews: Main Mail Window → XPCOM
Product: Mozilla Application Suite → Core
Summary: Seamonkey trunk builds after 4/05 crashes when try to start mail&news → Seamonkey trunk builds(Win2 ZIP on Win-2K) since 4/04 crashes(PL_DHashTableOperate b8af08e5) when try to start mail&news
Reporter | ||
Updated•19 years ago
|
Assignee: mail → nobody
QA Contact: xpcom
Incident ID: 17564915
Stack Signature PL_DHashTableOperate b8af08e5
Product ID MozillaTrunk
Build ID 2006040411
Trigger Time 2006-04-14 01:08:55.0
Platform Win32
Operating System Windows NT 5.0 build 2195
Module xpcom_core.dll + (0000131d)
URL visited
User Comments
Since Last Crash 394 sec
Total Uptime 394 sec
Trigger Reason Access violation
Source File, Line No. c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/xpcom/build/pldhash.c, line 492
Stack Trace
PL_DHashTableOperate [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/xpcom/build/pldhash.c, line 492]
nsCStringHashSetSuper::GetEntry [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/xpcom/ds/nsHashSets.cpp, line 43]
nsSSLIOLayerAddToSocket [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp, line 2552]
nsSSLIOLayerNewSocket [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp, line 1399]
nsTLSSocketProvider::NewSocket [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/security/manager/ssl/src/nsTLSSocketProvider.cpp, line 73]
nsSocketTransport::BuildSocket [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/netwerk/base/src/nsSocketTransport2.cpp, line 988]
nsSocketTransport::InitiateSocket [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/netwerk/base/src/nsSocketTransport2.cpp, line 1090]
nsSocketTransport::OnSocketEvent [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/netwerk/base/src/nsSocketTransport2.cpp, line 1406]
nsMultiMixedConv::AddRef [c:/builds/tinderbox/MozillaTrunk/WINNT_5.0_Clobber/mozilla/netwerk/streamconv/converters/nsMultiMixedConv.cpp, line 387]
0x81088b56
Summary: Seamonkey trunk builds(Win2 ZIP on Win-2K) since 4/04 crashes(PL_DHashTableOperate b8af08e5) when try to start mail&news → Seamonkey trunk builds(Win2 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when try to start mail&news
Assignee | ||
Comment 7•19 years ago
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Might be caused by checkins from bug 111384, I will start analyzing this bug, and reassign if it turns out it's something else.
Assignee: nobody → kengert
Assignee | ||
Updated•19 years ago
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Alias: kecrash2
Reporter | ||
Updated•19 years ago
|
Summary: Seamonkey trunk builds(Win2 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when try to start mail&news → Seamonkey trunk builds(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when try to start mail&news
Reporter | ||
Comment 8•19 years ago
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Talback with Seamonkey trunk 2006050310(Win32 ZIP build,Win-2K) : TB18280596E
No Seamonkey trunk nightly builds newer than 4/03 for my daily use during this one month - mail&news is not usable. It's new world record of term of crash or critical problem for me. It was two weeks since my first use of Mozilla M17 till 2006/04/03.
Is there any relation to Bug 333534? (Both started to occur on 4/04 build, and still occurs)
What's wrong or special in my environment?
MS Win 2K? NETBIOS over TCP and file share with SMB? Keiro personal firewall? Avast!? Japanese IME? Mail directry on D: drive instead of Profile directry on C: drive? Profile initially created when Mozilla 1.4 and updated/upgraded/migrated by many many trunk nightlies? POP3 server of APOP is used? prefs.js entries for extentions which is not used currently? (No meanig for Seamonkey, but invalid entries, so it may affect on Seamonkey...)
Reporter | ||
Comment 9•19 years ago
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Talkback ID with 2006050310: TB18313609H (that was for Bug 333534. sorry for spam)
Reporter | ||
Updated•19 years ago
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Severity: normal → critical
Comment 10•19 years ago
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*** Bug 338767 has been marked as a duplicate of this bug. ***
Assignee | ||
Updated•19 years ago
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Flags: blocking1.8.1?
Priority: -- → P1
Target Milestone: --- → mozilla1.8.1
Reporter | ||
Comment 11•19 years ago
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DUP'ed Bug 338767 is for same crash when trying 'check for updates' when Firefox 1.8 Branch(20060521 BonEcho/2.0a2) on MS Win XP.
kaie, do we need to get and present additional data such as NSPR log or prefs.js?
Comment 12•19 years ago
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i forgot to present a talkback id for the branch on bug 338767
http://talkback-public.mozilla.org/search/start.jsp?search=2&type=iid&id=TB18813948Z
looks like the same as
Comment 13•19 years ago
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Incident ID: 18813948
Stack Signature PL_DHashTableOperate b189ed28
Product ID Firefox2
Build ID 2006051604
Trigger Time 2006-05-17 17:59:31.0
Platform Win32
Operating System Windows NT 5.1 build 2600
Module xpcom_core.dll + (0000131e)
URL visited
User Comments
Since Last Crash 6 sec
Total Uptime 439 sec
Trigger Reason Access violation
Source File, Line No. c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/xpcom/build/pldhash.c, line 547
Stack Trace
PL_DHashTableOperate [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/xpcom/build/pldhash.c, line 547]
nsCStringHashSetSuper::Init [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/xpcom/ds/nsHashSets.cpp, line 44]
nsNSSEventGetUIEventQueue [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/security/manager/ssl/src/nsNSSEvent.cpp, line 63]
nsContinueDespiteCertError [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp, line 1547]
nsPK11Token::destructorSafeDestroyNSSReference [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/security/manager/ssl/src/nsPK11TokenDB.cpp, line 138]
nsSocketTransport::IsAlive [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/netwerk/base/src/nsSocketTransport2.cpp, line 1749]
nsCookie::nsCookie [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/netwerk/cookie/src/nsCookie.h, line 99]
nsFileChannel::~nsFileChannel [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/netwerk/protocol/file/src/nsFileChannel.h, line 72]
nsXPCWrappedJSClass::CheckForException [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/js/src/xpconnect/src/xpcwrappedjsclass.cpp, line 959]
0x81088b56
Assignee | ||
Comment 14•19 years ago
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I am not able to reproduce this crash. I wish I could.
I tried the help/check for updates on windows - does not crash for me.
Reporter | ||
Comment 15•19 years ago
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(In reply to comment #14)
> I am not able to reproduce this crash.
Can CPU or memory size(shortage) have relation?
My note is Cerelon 600MHz/128MB/10GB HDD - Poorman's PC :-)
Assignee | ||
Comment 16•19 years ago
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I was able to test on a 733 Mhz i586 machine with crusoe processor. 384 MB ram. It worked fine, no crash at all.
I could try to disassemble that machine and remove some ram...
Not sure if that's really the cause.
xtc4uall: are you using a low end computer?
Reporter | ||
Comment 17•19 years ago
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I've found what's wrong when my environment:
Cause of my crash was "TLS, if avail" of "Server Settings"/"Secutiry Settings"/
"Use Secure Connection" of POP3 accounts.
Changing to "Never" was workaround of my crash.
Test result with Seamonkey trunk 2006-02-26 build(ZIP,Win-2K):
(1-A) POP3, "TLS, if avail" : Get Msg => Crash
(1-B) SMTP, "TLS, if avail" : Send => Crash
(2-A) POP3, "Never" : Get Msg => No Crash. No problem in mail download.
(2-B) SMTP, "Never" : Send => No Crash. No problem in mail sending.
Note: Crash during shutdown(Bug 333534) still remains.
Reporter | ||
Comment 18•19 years ago
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Correction. Sorry for spam.
- Tested with trunk 2006-05-26 build. (NOT 02-26)
Comment 19•19 years ago
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i wouldn't consider calling my box 'low-end':
pentium4 2,6 GHz (with HT)
1 GB infineon pc3200 ram
win xp sr-2 (german)
moreover i wonder now why 'my' bug got duped since it's triggered by software update and happens on brach _and_ trunk unlike this bug ....
nevertheless i will test both builds in a vmware session if this is reproducable there too.
will it make sense to post more talkback ids ?
Assignee | ||
Updated•19 years ago
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Whiteboard: [kerh-bra]
Assignee | ||
Updated•19 years ago
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Component: XPCOM → Security: PSM
Reporter | ||
Comment 20•19 years ago
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Same crash was easily be re-created without 'TLS, if avail' of Mail&News.
Start Seamonkey(Browser only), and go http(s)://bugzilla.mozilla.org/query.cgi
This crash occured with all of 4/04 build, some builds after 4/04 and 6/05 build.
Talkback ID : TB19589072Y (6/05 build, Win32-ZIP, on Win-2K)
Assignee | ||
Comment 22•19 years ago
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i am still unable to reproduce, but it is on my list of things i want to work on for ff 2
Updated•19 years ago
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Flags: blocking1.8.1+ → blocking1.8.1-
Reporter | ||
Comment 23•19 years ago
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changing summary(add description on crash when 'https:' access)
Summary: Seamonkey trunk builds(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when try to start mail&news → Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access(eg. bugzilla.mozilla.org)
Assignee | ||
Comment 24•19 years ago
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WADA, do you use the "Ad Muncher" program on your computer? See bug 342646.
Comment 25•19 years ago
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i can verifiy admuncher being the cause of my mentioned crashes here and in 342646
Comment 26•19 years ago
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err, i meant https://bugzilla.mozilla.org/show_bug.cgi?id=338767
sorry for the spam
Reporter | ||
Comment 27•19 years ago
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(In reply to comment #24)
> WADA, do you use the "Ad Muncher" program on your computer? See bug 342646.
No. I connect to provider(KDDI) directly. But via. VDSL modem(router type, NAT is used) and fiber, and I use Keiro Personal Firewall.
Do I need to take NSPR log when crash(4/04 build or later)?
Do I need to take NSPR log when no problem(3/29 build or 4/03 build)?
Note: crash when access to https:bugzilla.mozilla.org occurs even when newly created profile/clean program library(unziped directry of win32 ZIP build).
Reporter | ||
Comment 28•19 years ago
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(In addition to comment #27)
Packet filetering is enabled in my VDSL modem(default setting of the VDSL modem).
Reporter | ||
Comment 29•19 years ago
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I killed Keiro Personal Firewall, then no crash!
(I'm writing this comment with 7/13 build, without Keiro Personal Firewall)
I also think this crash is similar to "Ad Muncher" case.
Reporter | ||
Updated•19 years ago
|
Summary: Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access(eg. bugzilla.mozilla.org) → Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access (when Keiro Personal Firewall is enabled)
Reporter | ||
Comment 30•19 years ago
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I upgraded "Keiro Personal Firewall"(free/basic version) to 4.3.246 from 4.2.2 today, then crash problem on 4/04 trunk build to 7/13 trunk build disappeared.
(both bug 333540 and bug 333534 did't occur.)
When KPF 4.2.2, no asking for permission of connection to 127.0.0.1(loopback), but when Sunbelt KPF 4.3.246, dialog for permission of connection to 127.0.0.1 appeared in addition to dialog for usual access to an IP address.
> (New dialog for permission by Sunbelt KPF 4.3.246)
> Direction: outgoing
> Local Point: 0.0.0.0, port 1228
> Adapter: N/A
> Remote Point: localhost [127.0.0.1], port 1227
> Protocol: TCP
This indicates that design change was made for 127.0.0.1/loopback by KPF 4.2.3(2005/12/15) or KPF 4.3.246(2006/5/22).
(Note: "Keiro Personal Firewall" was aquired by "Sunbelt Software" from "Kerio Technologies" in Dec. 2005, and KPF 4.2.2 is last version by "Kerio Technologies".)
Kai Engert, which is better?
(a) Close as WORKSFORME
(b) Close as DUP of bug 342646
Reporter | ||
Updated•19 years ago
|
Summary: Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access (when Keiro Personal Firewall is enabled) → Seamonkey trunk build(Win32 ZIP on Win-2K) since 4/04 crashes [@ PL_DHashTableOperate b8af08e5] when POP3/SMTP access with 'TLS, if avail' or https: access (when Keiro Personal Firewall 4.2.2 is enabled. no crash when KPF 4.3.246)
Comment 31•19 years ago
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I have a security question here for people who use KPF or Ad Muncher.
When you install those products, do they add a certificate to your browser's
(or email client's) list of trusted certificate authorities?
Or do they instruct you to add such a cert for use with their products?
If you're not sure, you could email a copy of your cert8.db file to me,
as an attachment. (Cert8.db contains no personal private keys of yours,
only public key certificates for CAs or web sites or email correspondents.)
Assignee | ||
Comment 32•18 years ago
|
||
I am working on a fix after having tested with AdMuncher installed, as reported in bug 342646.
Let's retest this bug with your Keiro firewall, after bug 342646 has been marked fixed.
Assignee | ||
Comment 33•18 years ago
|
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*** Bug 333534 has been marked as a duplicate of this bug. ***
Reporter | ||
Comment 34•18 years ago
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(In reply to comment #32)
> Let's retest this bug with your Keiro firewall, after bug 342646 has been
> marked fixed.
As I wrote in comment #30, I already upgraded KPF then problem has gone. And old KPF is not available any more because KPF was bought by "Sunbelt Software".
So sorry but I can't re-create the problem any more.
Closing as DUP of bug 342646.
kaie, thanks for your effort.
*** This bug has been marked as a duplicate of 342646 ***
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → DUPLICATE
Updated•14 years ago
|
Crash Signature: [@ PL_DHashTableOperate b8af08e5]
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Description
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