Closed
Bug 368821
Opened 18 years ago
Closed 14 years ago
Crash [@ nppdf32.dll] on reload with testcase that has multiple pdf documents embedded (Adobe Reader 8.0/8.1)
Categories
(Plugins Graveyard :: PDF (Adobe), defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: martijn.martijn, Assigned: rsherry)
References
Details
(Keywords: crash, testcase)
Crash Data
Attachments
(3 files)
See upcoming testcase, it crashes for me on reload with current trunk build. I have the latest version 8 of the adobe reader installed.
Talkback ID: nppdf32.dll
nppdf32.dll + 0xc115 (0x04bfc115)
USER32.dll + 0x8709 (0x77d18709)
USER32.dll + 0x87eb (0x77d187eb)
USER32.dll + 0xb368 (0x77d1b368)
USER32.dll + 0x2f575 (0x77d3f575)
ntdll.dll + 0xeae3 (0x7c90eae3)
USER32.dll + 0x93df (0x77d193df)
nsAppShell::ProcessNextNativeEvent [mozilla\widget\src\windows\nsappshell.cpp, line 142]
nsBaseAppShell::DoProcessNextNativeEvent [mozilla\widget\src\xpwidgets\nsbaseappshell.cpp, line 137]
NS_ProcessNextEvent_P [mozilla\xpcom\build\nsthreadutils.cpp, line 225]
nsBaseAppShell::Run [mozilla\widget\src\xpwidgets\nsbaseappshell.cpp, line 153]
0x01223e44
0xccccc3c0
Reporter | ||
Comment 1•18 years ago
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Reporter | ||
Comment 2•18 years ago
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Comment 3•18 years ago
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isn't that a bug in the PDF Plugin itself ?
Reporter | ||
Comment 4•18 years ago
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Yes
Comment 5•17 years ago
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Has this been fixed?
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a5pre) Gecko/20070503 Minefield/3.0a5pre with Acrobat Reader 8 no longer seems to have this problem for me anyway.
Reporter | ||
Comment 6•17 years ago
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I'm still crashing with the testcase, using:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a5pre) Gecko/20070512 Minefield/3.0a5pre
and the latest updated version of Adobe Reader 8.
I'm not really sure who I can cc from Adobe on this.
Comment 7•17 years ago
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Comment 8•17 years ago
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Tested using latest-trunk(Win-XP SP2, Adobe Reader 8.0.0).
> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a6pre) Gecko/20070604
> Minefield/3.0a6pre
Seems to depend on Adobe Reader's Internet/Web Browser option setting.
Quick test results with iframe/pdf file testcase in comment #1.
- Display PDF in Browser (D) : Checked in all cases
Case-1: Allow fast web view (A) : Checked
Allow speculative download in the background (S) : Checked
Case-2: (A) : Checked, (S) : Not checked
Case-3: (A) : Not checked, (S) : Checked
Case-4: (A) : Not checked, (S) : Not checked
Crash when reload is observed only when Case-1.
(Similar problem was observed on initial release of Adobe Reader 7 & subsequent) (several suffix up releases, and Case-4 was a workaround sometimes.)
To Martijn Wargers(bug opemner):
Is disabling above two options a workaround?
Comment 9•17 years ago
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Adding "Adobe Reader 8.0.0" to summary to avoid confusion.
Summary: Crash [@ nppdf32.dll] on reload with testcase that has multiple pdf documents embedded → Crash [@ nppdf32.dll] on reload with testcase that has multiple pdf documents embedded (Adobe Reader 8.0.0)
Reporter | ||
Comment 10•17 years ago
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I don't know where to find these options.
But I don't think the Adobe Reader should crash, anyway.
Comment 11•17 years ago
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(In reply to comment #10)
> I don't know where to find these options.
Start stand alone Adobe Reader 8.0.0 application, and go Environment(or similar term, N, CTRL+K) of Edit menu, then go Internet option setting.
See Bug 325588, Bug 337271 and other Adobe Reader 7.x related bugs listed in dependency tree of meta Bug 336184 for problems when Adobe Reader 7.0.x (including already closed bugs), please.
Comment 12•17 years ago
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Disabling of "Allow fast web view (A)" and "Allow speculative download in the background (S)" was found to be "not a workaround".
I've opened Bug 383826 for a funny phenomenon before crash/hang etc. during test of testcase in Comment #1 (many iframe with pdf in it). Bug 383826 always occurred when "Display PDF in Browser" was enabled.
Comment 13•17 years ago
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Talkback ID : TB32968772X (Firefox trunk 2007/6/07 build, Win, Adobe Reader 8.1)
Crash after testcase of comment #1 (many iframes with pdf in it).
1. Open a PDF in comment #0 in a tab (=> hidden AcroRd32.exe starts)
2. Open testcase of commnent #1 in the tab => Phenomenon of Bug 383826 occurs
3. Click "Back" button after load of step 2 completed => Crash
Updated•17 years ago
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Summary: Crash [@ nppdf32.dll] on reload with testcase that has multiple pdf documents embedded (Adobe Reader 8.0.0) → Crash [@ nppdf32.dll] on reload with testcase that has multiple pdf documents embedded (Adobe Reader 8.0/8.1)
Reporter | ||
Updated•16 years ago
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Flags: blocking1.9.1?
Comment 14•16 years ago
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This does indeed sound like a bug in the Acrobat plugin. Not blocking our release on this.
Flags: blocking1.9.1? → blocking1.9.1-
Reporter | ||
Comment 15•16 years ago
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Is there a way to let Adobe know about this?
Assignee | ||
Comment 16•16 years ago
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Adobe now knows about it ;)
Component: Plug-ins → PDF (Adobe)
Flags: blocking1.9.1-
Product: Core → Plugins
QA Contact: plugins → adobe-reader
Version: Trunk → unspecified
Comment 17•14 years ago
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rudi wrote in comment #16
> Adobe now knows about it ;)
fixed?
Reporter | ||
Comment 18•14 years ago
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Yeah, it probably is by now.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
Updated•13 years ago
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Crash Signature: [@ nppdf32.dll]
Updated•8 years ago
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Product: Plugins → Plugins Graveyard
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Description
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