Closed
Bug 573283
Opened 14 years ago
Closed 14 years ago
Redirect Thunderbird support URLs to mozillamessaging.com
Categories
(www.mozilla.org :: General, defect)
www.mozilla.org
General
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: cilias, Assigned: cilias)
References
Details
The pages under http://www.mozilla.org/support/thunderbird/ are no longer being linked to from anywhere in Mozilla, so it's time to redirect the URLs to where users should be going. I'll post a list of URLs that need destinations.
Assignee | ||
Updated•14 years ago
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Assignee: nobody → bmo2010
Assignee | ||
Comment 1•14 years ago
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Roland, can you tell me where to redirect each of these URLs:
http://www.mozilla.org/support/thunderbird/bugs
http://www.mozilla.org/support/thunderbird/edit
http://www.mozilla.org/support/thunderbird/faq
http://www.mozilla.org/support/thunderbird/forums
http://www.mozilla.org/support/thunderbird/
http://www.mozilla.org/support/thunderbird/keyboard
http://www.mozilla.org/support/thunderbird/menu
http://www.mozilla.org/support/thunderbird/mouse
http://www.mozilla.org/support/thunderbird/profile
http://www.mozilla.org/support/thunderbird/tips
Depends on: 455843
Assignee | ||
Comment 2•14 years ago
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Roland: ping.
Comment 3•14 years ago
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(In reply to comment #1)
> Roland, can you tell me where to redirect each of these URLs:
>
> http://www.mozilla.org/support/thunderbird/bugs
jen: where should we redirect this to? somewhere on MDC or MDN ?
> http://www.mozilla.org/support/thunderbird/edit
jen: not sure, should we file a bug to write this up? might be too technical
> http://www.mozilla.org/support/thunderbird/faq
http://support.mozillamessaging.com/kb/Thunderbird+FAQ
> http://www.mozilla.org/support/thunderbird/forums
http://getsatisfaction.com/mozilla_messaging
> http://www.mozilla.org/support/thunderbird/
http://support.mozillamessaging.com
> http://www.mozilla.org/support/thunderbird/keyboard
http://support.mozillamessaging.com/kb/Keyboard+shortcuts
> http://www.mozilla.org/support/thunderbird/menu
http://support.mozillamessaging.com/kb/Menu+Reference
> http://www.mozilla.org/support/thunderbird/mouse
jen: not sure, should we file a bug to write this up?
> http://www.mozilla.org/support/thunderbird/profile
http://support.mozillamessaging.com/kb/Profiles
> http://www.mozilla.org/support/thunderbird/tips
jen: not sure, should we file a bug to write this up? might be too technical and or out of date
Assignee | ||
Comment 4•14 years ago
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(In reply to comment #3)
> (In reply to comment #1)
> > Roland, can you tell me where to redirect each of these URLs:
> >
> > http://www.mozilla.org/support/thunderbird/bugs
> jen: where should we redirect this to? somewhere on MDC or MDN ?
FWIW, see bug 556481 comment 7.
Currently, http://www.mozilla.org/support/firefox/bugs is pointing to
https://developer.mozilla.org/en/Bug_writing_guidelines
Comment 5•14 years ago
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(In reply to comment #4)
> (In reply to comment #3)
> > (In reply to comment #1)
> > > Roland, can you tell me where to redirect each of these URLs:
> > >
> > > http://www.mozilla.org/support/thunderbird/bugs
> > jen: where should we redirect this to? somewhere on MDC or MDN ?
>
> FWIW, see bug 556481 comment 7.
> Currently, http://www.mozilla.org/support/firefox/bugs is pointing to
> https://developer.mozilla.org/en/Bug_writing_guidelines
https://developer.mozilla.org/en/Bug_writing_guidelines is pretty good, but at least one of the links from it like http://www.mozilla.org/quality/help/screening-duplicates.html is way too technical for the novice
(In reply to comment #3)
> (In reply to comment #1)
> > http://www.mozilla.org/support/thunderbird/forums
> http://getsatisfaction.com/mozilla_messaging
not sure this will push greatly increased volume to gsfn, but if it will (we should be able to tell by looking at page stats for http://www.mozilla.org/support/thunderbird/forums) are we ready to hand the increase volume in gsfn?
Assignee | ||
Comment 6•14 years ago
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jen: ping ?
(I'm dealing with these one at a time.)
(In reply to comment #5)
> (In reply to comment #4)
> > (In reply to comment #3)
> > > (In reply to comment #1)
> > > > Roland, can you tell me where to redirect each of these URLs:
> > > >
> > > > http://www.mozilla.org/support/thunderbird/bugs
> > > jen: where should we redirect this to? somewhere on MDC or MDN ?
> >
> > FWIW, see bug 556481 comment 7.
> > Currently, http://www.mozilla.org/support/firefox/bugs is pointing to
> > https://developer.mozilla.org/en/Bug_writing_guidelines
>
> https://developer.mozilla.org/en/Bug_writing_guidelines is pretty good, but at
> least one of the links from it like
> http://www.mozilla.org/quality/help/screening-duplicates.html is way too
> technical for the novice
Agreed - please redirect to https://developer.mozilla.org/en/Bug_writing_guidelines.
(WADA has some ideas in bug # 580202 about improvements - I'll CC him here and alert him there.)
Comment 8•14 years ago
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(In reply to comment #7)
> Agreed - please redirect to
> https://developer.mozilla.org/en/Bug_writing_guidelines.
As I wrote in bug 580202, Bug_writing_guidelines is for who knows what is BUG at B.M.O well and who knows B.M.O is never support forum nor help center well.
I think Web page like Opera's "How to submit good bug reports" is needed to conduct general Thunderbird users approariately.
> http://www.opera.com/support/bugs/
Bug_writing_guidelines is better pointed in such document.
(In reply to comment #3)
[...]
>
> > http://www.mozilla.org/support/thunderbird/edit
> jen: not sure, should we file a bug to write this up? might be too technical
Please redirect to
http://developer.mozilla.org/en/Thunderbird/Thunderbird_Configuration_Files.
(I've copied the mozilla.org content over to MDC and flagged it as outdated and
in need of technical review)
[...]
> > http://www.mozilla.org/support/thunderbird/mouse
> jen: not sure, should we file a bug to write this up?
> > http://www.mozilla.org/support/thunderbird/profile
Please redirect to http://support.mozillamessaging.com/en-US/kb/Profiles.
[...]
> > http://www.mozilla.org/support/thunderbird/tips
> jen: not sure, should we file a bug to write this up? might be too technical
> and or out of date
I think this page should be retired. We don't want to advise users to muck
around with CSS or prefs that can only be accessed via the Config Editor. Much
of this stuff is now exposed through the preferences UI now anyway.
Comment 10•14 years ago
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(In reply to comment #3)
> (In reply to comment #1)
> > http://www.mozilla.org/support/thunderbird/mouse
> jen: not sure, should we file a bug to write this up?
Please redirect to http://support.mozillamessaging.com/kb/Keyboard+shortcuts
Assignee | ||
Comment 11•14 years ago
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r71254
Thanks everyone!
Assignee | ||
Updated•14 years ago
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Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Comment 12•14 years ago
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BTW, we should remove any redirected files. cilias, let me know if you'd like me to help with that.
Updated•12 years ago
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Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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Description
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