Closed Bug 573283 Opened 14 years ago Closed 14 years ago

Redirect Thunderbird support URLs to mozillamessaging.com

Categories

(www.mozilla.org :: General, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: cilias, Assigned: cilias)

References

Details

The pages under http://www.mozilla.org/support/thunderbird/ are no longer being linked to from anywhere in Mozilla, so it's time to redirect the URLs to where users should be going. I'll post a list of URLs that need destinations.
Assignee: nobody → bmo2010
Blocks: 274293
Blocks: 364665
Roland: ping.
(In reply to comment #3) > (In reply to comment #1) > > Roland, can you tell me where to redirect each of these URLs: > > > > http://www.mozilla.org/support/thunderbird/bugs > jen: where should we redirect this to? somewhere on MDC or MDN ? FWIW, see bug 556481 comment 7. Currently, http://www.mozilla.org/support/firefox/bugs is pointing to https://developer.mozilla.org/en/Bug_writing_guidelines
(In reply to comment #4) > (In reply to comment #3) > > (In reply to comment #1) > > > Roland, can you tell me where to redirect each of these URLs: > > > > > > http://www.mozilla.org/support/thunderbird/bugs > > jen: where should we redirect this to? somewhere on MDC or MDN ? > > FWIW, see bug 556481 comment 7. > Currently, http://www.mozilla.org/support/firefox/bugs is pointing to > https://developer.mozilla.org/en/Bug_writing_guidelines https://developer.mozilla.org/en/Bug_writing_guidelines is pretty good, but at least one of the links from it like http://www.mozilla.org/quality/help/screening-duplicates.html is way too technical for the novice (In reply to comment #3) > (In reply to comment #1) > > http://www.mozilla.org/support/thunderbird/forums > http://getsatisfaction.com/mozilla_messaging not sure this will push greatly increased volume to gsfn, but if it will (we should be able to tell by looking at page stats for http://www.mozilla.org/support/thunderbird/forums) are we ready to hand the increase volume in gsfn?
jen: ping ?
(I'm dealing with these one at a time.) (In reply to comment #5) > (In reply to comment #4) > > (In reply to comment #3) > > > (In reply to comment #1) > > > > Roland, can you tell me where to redirect each of these URLs: > > > > > > > > http://www.mozilla.org/support/thunderbird/bugs > > > jen: where should we redirect this to? somewhere on MDC or MDN ? > > > > FWIW, see bug 556481 comment 7. > > Currently, http://www.mozilla.org/support/firefox/bugs is pointing to > > https://developer.mozilla.org/en/Bug_writing_guidelines > > https://developer.mozilla.org/en/Bug_writing_guidelines is pretty good, but at > least one of the links from it like > http://www.mozilla.org/quality/help/screening-duplicates.html is way too > technical for the novice Agreed - please redirect to https://developer.mozilla.org/en/Bug_writing_guidelines. (WADA has some ideas in bug # 580202 about improvements - I'll CC him here and alert him there.)
(In reply to comment #7) > Agreed - please redirect to > https://developer.mozilla.org/en/Bug_writing_guidelines. As I wrote in bug 580202, Bug_writing_guidelines is for who knows what is BUG at B.M.O well and who knows B.M.O is never support forum nor help center well. I think Web page like Opera's "How to submit good bug reports" is needed to conduct general Thunderbird users approariately. > http://www.opera.com/support/bugs/ Bug_writing_guidelines is better pointed in such document.
(In reply to comment #3) [...] > > > http://www.mozilla.org/support/thunderbird/edit > jen: not sure, should we file a bug to write this up? might be too technical Please redirect to http://developer.mozilla.org/en/Thunderbird/Thunderbird_Configuration_Files. (I've copied the mozilla.org content over to MDC and flagged it as outdated and in need of technical review) [...] > > http://www.mozilla.org/support/thunderbird/mouse > jen: not sure, should we file a bug to write this up? > > http://www.mozilla.org/support/thunderbird/profile Please redirect to http://support.mozillamessaging.com/en-US/kb/Profiles. [...] > > http://www.mozilla.org/support/thunderbird/tips > jen: not sure, should we file a bug to write this up? might be too technical > and or out of date I think this page should be retired. We don't want to advise users to muck around with CSS or prefs that can only be accessed via the Config Editor. Much of this stuff is now exposed through the preferences UI now anyway.
(In reply to comment #3) > (In reply to comment #1) > > http://www.mozilla.org/support/thunderbird/mouse > jen: not sure, should we file a bug to write this up? Please redirect to http://support.mozillamessaging.com/kb/Keyboard+shortcuts
r71254 Thanks everyone!
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
BTW, we should remove any redirected files. cilias, let me know if you'd like me to help with that.
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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