Closed Bug 778419 Opened 12 years ago Closed 11 years ago

Thunderbird 15 Beta Crash with telemetry enabled [@ mozilla::CalibratedPerformanceCounter ]

Categories

(Core :: XPCOM, defect)

15 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: xtc4uall, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: crash, Whiteboard: [tbird crash])

Crash Data

Attachments

(1 file)

Attached file WinDbg Stack (deleted) —
Since I updated from TB 13 (don't know what Build) to recent 15 Beta I get Shutdown-Crashes which aren't caught by Breakpad (in my Case). They happen in Safe-Mode, too. Build: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20120717 Thunderbird/15.0 ID:20120717113334 See attached WinDbg Log. Per Crashstats (https://crash-stats.mozilla.com/report/list?product=Firefox&product=Thunderbird&query_search=signature&query_type=contains&query=CalibratedPerformanceCounter&reason_type=contains&range_value=1&range_unit=weeks&hang_type=crash&process_type=browser&do_query=1&signature=mozilla%3A%3ACalibratedPerformanceCounter) it's common across Products/Versions and I presume the Affection Rate is higher as it seems since it's not caught by Breakpad.
Crash Signature: [@ mozilla::CalibratedPerformanceCounter ]
TB13 bp-89db77c2-d9d9-41ac-a320-151d02120706 @0x0 | mozilla::CalibratedPerformanceCounter firefox example bp-615e9fa0-2a0e-4c04-915f-b03d22120712 0 @0x333bfe78 1 xul.dll mozilla::CalibratedPerformanceCounter xpcom/ds/TimeStamp_windows.cpp:521 2 xul.dll TimerThread::Run xpcom/threads/TimerThread.cpp:381 3 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:657 4 xul.dll nsThread::ThreadFunc xpcom/threads/nsThread.cpp:289 5 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 6 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 7 msvcr100.dll _callthreadstartex f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:314
Severity: normal → critical
Crash Signature: [@ mozilla::CalibratedPerformanceCounter ] → [@ mozilla::CalibratedPerformanceCounter ] [@ @0x0 | mozilla::CalibratedPerformanceCounter]
Whiteboard: [tbird crash]
If the crash goes away when you turn off telemetry,(Tools>>Options>>Advanced>>General untick "submit performance data) Then this is another symptom of bug 763361 which is fixed only for tb16 and up
Yes, indeed turning off Telemetry makes the Crash not happen anymore. Per Crashstats there's also Firefox 15 Beta (at least Beta 1) affected (by various Traces). Should those go separate?
(In reply to XtC4UaLL [:xtc4uall] from comment #3) > Yes, indeed turning off Telemetry makes the Crash not happen anymore. > > Per Crashstats there's also Firefox 15 Beta (at least Beta 1) affected (by > various Traces). Should those go separate? No need to.
FWIW, per Crashstats this is still an Issue despite Bug 763361.
XtC4UaLL can you reproduce with version 24? (In reply to XtC4UaLL [:xtc4uall] from comment #5) > FWIW, per Crashstats this is still an Issue despite Bug 763361. No crashes with this sig after version 17.0.8.
Flags: needinfo?(xtc4uall)
Summary: Thunderbird 15 Beta Crash [@ mozilla::CalibratedPerformanceCounter ] → Thunderbird 15 Beta Crash with telemetry enabled [@ mozilla::CalibratedPerformanceCounter ]
(In reply to Wayne Mery (:wsmwk) from comment #6) No -> WFM.
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(xtc4uall)
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: