Closed Bug 789260 Opened 12 years ago Closed 12 years ago

Frequent crashes in _cairo_d2d_acquire_source_image @ OpenAdapter10 with AMD driver 8.982

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
15 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: sg.dada, Unassigned)

References

Details

(Keywords: crash)

Crash Data

Attachments

(3 files)

windbg trace
(deleted), text/plain
Details
dxdiag output
(deleted), text/plain
Details
FF crashed since upgraded AMD driver
(deleted), image/png
Details
Browser crashes all the time, even after a clean uninstall/install. Look at https://crash-stats.mozilla.com/report/index/726f6b2d-921c-471d-97cb-a3bd12120902
Doesn't appear to. I notice safe mode simply disabled the addons, it still leaves the plugins turned on. I have then opened up firefox in normal mode, turned off all addons, but still crashes. What else is different about safe mode?
(In reply to sg.dada from comment #2) > What else is different about safe mode? As stated in the above article, it disables also HW acceleration. Try it. In order to help us fixing it, can you provide a valid stack trace (see https://developer.mozilla.org/docs/How_to_get_a_stacktrace_with_WinDbg)?
Severity: normal → critical
Component: General → Graphics
Keywords: crash
Product: Firefox → Core
Hardware: x86_64 → x86
Summary: Constant crashing firefox 15, even after fresh install, no add ons/plugins. → Constant crashing firefox 15, even after fresh install, no add ons/plugins with AMD driver 8.982
Attached file windbg trace (deleted) —
Have attached the trace. Disabling HW acceleration appears to stop the crashing.
Status: UNCONFIRMED → NEW
Depends on: 789251
Ever confirmed: true
Summary: Constant crashing firefox 15, even after fresh install, no add ons/plugins with AMD driver 8.982 → Frequent crashes in _cairo_d2d_acquire_source_image @ OpenAdapter10 with AMD driver 8.982
Crash Signature: [@ atiuxpag.dll@0x8aff]
(In reply to sg.dada from comment #5) > Have attached the trace. Disabling HW acceleration appears to stop the > crashing. Disabling HW acceleration stopped the crashing on my system as well. I originally reported my problem (incorrectly I might add) under Bug 711568, Comments 18 thru 21. Thanks to all above in helping me resolve this issue. RoryH42
Can you attach the dxdiag log (Start > Run > Dxdiag > Save Output)?
Attached file dxdiag output (deleted) —
Attached image FF crashed since upgraded AMD driver (deleted) —
I think I've the same problem: AMD hardware here, HD 5970 and updated drivers on the 13th. Ran without hardware acceleration now and no single crash at all.
Depends on: 792480
Depends on: 793869
No longer depends on: 793869
AMD has released Catalyst 12.9 Beta (see http://support.amd.com/de/kbarticles/Pages/AMDCatalyst129betadriver.aspx) that fixes corruptions in Firefox observed in CrossFire configurations. Can you test it with HW acceleration turned on?
Blocks: 789251
No longer depends on: 789251
I'm testing it now, and so far no crashes so the driver appears to have fixed this problem.
So let's close this bug that is fixed by the AMD driver version blocklist.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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