Closed Bug 839407 Opened 12 years ago Closed 12 years ago

please run diagnostics on foopy24

Categories

(Infrastructure & Operations :: DCOps, task)

x86
macOS
task
Not set
major

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: Callek, Unassigned)

References

Details

We've seen multiple signs of failures over the past day on this foopy. Please run diagnostics, but do not reimage (even if you can't correct any diagnostic failures) This is a production foopy, but we do have capacity to let this wait until first half of next week, if you don't have anyone who can do this on Friday.
colo-trip: --- → mtv1
I did a filesystem check that showed no issues. Will leave for dcops to boot from cdrom and do other hardware diagnostics.
Only issues TechTool Diagnostics found were some file corruptions e.g. jpg, png, bmp etc.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
Per https://bugzilla.mozilla.org/show_bug.cgi?id=839375#c3 this is still severely hosed. I also see: foopy24:~ cltbld$ ps auxwww | grep Tech root 258 5.0 0.8 707260 63676 ?? SNs Fri02PM 14:57.67 /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app/Contents/MacOS/TechToolProDaemon root 280 0.0 0.0 634764 1608 ?? Ss Fri02PM 19:34.76 /Applications/TechTool Pro 6.app/Contents/MacOS/BackgroundTool cltbld 262 0.0 0.3 19315960 21356 ?? Ss Fri02PM 0:00.65 /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProAgent.app/Contents/MacOS/TechToolProAgent cltbld 216 0.0 1.1 849516 95548 ?? S Fri02PM 28:29.86 /Applications/TechTool Pro 6.app/Contents/MacOS/TechTool Pro 6 -psn_0_98328 foopy24:~ cltbld$ ps auxwww | grep Safari cltbld 142 0.0 0.4 2547680 33676 ?? S Fri02PM 0:17.82 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_28679 cltbld 36646 0.0 0.0 2434892 448 s001 S+ 4:07PM 0:00.00 grep Safari Which looks bad for this system. What is TechTool *doing*, also why is Safari running (for some reason my VNC client is not letting me get in past the basic login screen, not even showing me errors/etc once I hit submit on password)
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Flags: needinfo?(vhua)
I believe Techtool is running in the background to anticipate any future hardware fails. Safari was opened so that I could download Techtool from my GoogleDrive, however it just hung. I will swing by MV office tomorrow to take a look at this host.
Flags: needinfo?(vhua)
Ran the techtool and apple disk utility diagnostics again and it came up clean. I've also uninstalled techtool. At this point, perhaps a reimage might help?
Host is racked and back online
(In reply to Vinh Hua [:vinh] from comment #5) > Ran the techtool and apple disk utility diagnostics again and it came up > clean. I've also uninstalled techtool. Pretty sure this didn't work (from ps): root 79 0.3 0.0 590440 196 ?? UNs 4:16PM 0:00.05 /Library/PreferencePanes/TechTool Pr otection.prefPane/Contents/PlugIns/TechToolProDaemon.app/Contents/MacOS/TechToolProDaemon > At this point, perhaps a reimage might help? It might help, but it'd also sink about 2 days of actual work, more in prep - for releng alone. The mac foopies are vestiges of an old time where we don't have documentation for how to set them up, we also are trying to get the permits to tear these buildings down, trying to repair a cracked ceiling in one floor is imho too much work, when there is a new type of floor that can come in fully ready (linux foopy) in minutes. If this is a "DOA" foopy, and needs a reimage, I don't want to put anyone on the hook for dealing with this more and instead want to get someone on the hook for giving us a single mtv1 linux foopy to replace this. -- In advance of scl1's linux-foopy setup/move.
Callek: why not redistribute the tegras to existing linux foopies? Have you determined how many can be serviced by one foopy?
:Callek - Are we decommissioning this mac mini? I'm not able to ping it at the moment either.
This machine is getting reimaged as part of being retasked.
Status: REOPENED → RESOLVED
Closed: 12 years ago12 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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