Closed Bug 116018 Opened 23 years ago Closed 23 years ago

IMAP - Copy to 'Sent' after Send takes *way* too long.

Categories

(MailNews Core :: Networking: IMAP, defect)

defect
Not set
normal

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 129495

People

(Reporter: dabigchevy, Assigned: mscott)

Details

(Keywords: perf)

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.6+) Gecko/20011213 BuildID: 2001121303 Sending a message from a workstation with 10,000 messages in Sent takes more than two minutes. After user presses 'Send' on outgoing mail, the browser opens an SMTP session and sends the mail. Great. Then the message is copied to the 'Sent' folder on the IMAP server. Great. Then (via etherpeek) it appears that another request is made to the IMAP server. It *appears* to be searching the 'Sent' folder for the message ID of the (just sent) message. Thats when the grinding begins. I realize that it is a good idea to make sure that the message has *indeed* been copied to 'Sent'. Can't I turn this functionality off? I'm not a programmer, I'm a systems guy. I stopped an office wide rollout of Mozilla because of this. Right now, I've got half the users on one mail server and half the users on the other. -Sigh We've thouroughly tested the mail server. It is fast enough, and has plenty of space. In fact, according to the benchmarks I saw (in relation to Maildirs), two minutes is about right to search through and/or rebuild the server side index file (with 10,000 messages). Therefore, I don't think this is a server performance issue. I know you probably don't want to hear this, but Outlook Express and Mahogany don't have this problem at all. IMAP Server - Courier IMAP on FreeBSD Client - Win 2k, Win 98, Mac (os 8.6 and 9.?)(I don't think this is a client problem). Network - 100mb Switched. Speeds are about the same over a 10mb segment. (I don't think it is the network) Any help would be greatly apprecated. -Steve Reproducible: Always Steps to Reproduce: 1. Put 10,000 Messages in your 'Sent' folder. 2. Compose and send a test message. 3. Wait. Actual Results: Moz always sent the message (before searching), and mailnews always comes back okay, but this makes the software impossible to use. Expected Results: Moz *should* have copied the message and be done with it. If the user wants to confirm the message was copied, fine. They could even be given the option to turn that on (true feature creep). Or, have Moz check the mailbox for a threshold at which messages aren't verified anymore. There is *no* good workaround. Copies of the 'sent' items can be sent to ones' self and filtered at the server. We tried that. It works, but is so annoying that people are complaining. You end up with "new" messages in your 'sent' items. Believe me, it is a pain. When the folder is no longer marked as 'Sent', suddenly the user can no longer sort on the Recipient. They can only sort on Sender (which is them, of course).
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: perf
OS: Windows 2000 → All
Status: NEW → ASSIGNED
I can confirm this, though with a much smaller sent-box and proportionally smaller send delay. It does seem to SMTP send, IMAP copy, then open the mailbox and load it..
The following bugs might be dupes. Please someone with a better understanding of IMAP check those. Thanks. bug 89285 bug 102816 bug 103936 bug 104481 bug 129495 bug 147285 pi
this is a dup of bug 129495 - that bug explains what's taking the time.
*** This bug has been marked as a duplicate of 129495 ***
Status: ASSIGNED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Verified
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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