Closed Bug 20618 Opened 25 years ago Closed 3 years ago

[meta] Mousewheel doesn't work with some driver/Win32 OS combinations (scroll, scrolling)

Categories

(Core :: Widget: Win32, defect, P3)

All
Windows
defect

Tracking

()

RESOLVED FIXED

People

(Reporter: marshall, Unassigned)

References

Details

(Keywords: meta, platform-parity)

Attachments

(2 obsolete files)

Logitech mouse wheel mice come with mouse man 8 which has a program running in ram all the time called em_exec It allows you to use the mouse wheel in programs which don't support it. It somehow looks for the closest scrollbar and scrolls that frame. When the driver is running, all programs scroll execept for mozilla. When I ctrl-alt-del and end task, the mouse wheel starts working in moz.
Assignee: leger → bryner
Status: NEW → ASSIGNED
I'd like you to try this out: Go into Registry Editor, and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\Technical Change the MouseHookDLLEnable key from 1 to 0, and restart. Let me know if this fixes the problem in mozilla, and also if it causes problems with other apps.
I would do that except MouseHookDLLEnable doesn't exist in that section of the registry. There is nothing with the word Hook, DLL, Enable, or Mouse, under technical.
Try creating the key then (String type).
I created the string (Its set to 0). Still no mouse wheel support in mozilla.
What exact version of the MouseMan software are you running?
Control Center version: 8.01 Mouse driver version 8.32 Its a first mouse plus (not oem) if that helps any. Buttons 1 is set to click/select 2 scrollbar (Horizontal) - doesn't work with mozilla but thats expected. 3 context menu/alt. select
I'm having this problem as well. Control Center version 7.50, driver version 8.20. The mouse wheel used to work with em_exec running with M11, but in M12 nighly builds from early December (currently 1999120608), it stopped.
fornixon@globalserve.net: Could you try changing your gfx scrollbars setting (Preferences/Debug), and see if that has any effect on the mousewheel operation? Thanks.
bryner@uiuc.edu: That worked.... unchecking gfx scrollbars and restarting mozilla allows the mousewheel to work while em_exec is running.
OK, I don't know how this makes sense, but the wheel mouse doesn't work at www.wired.com with em_exec running, whether gfx scrollbars is checked or not. It does work, however, with em_exec closed. The wheel does work at every other website I've visited, though.
It's likely related to a page element such as a frame or select box that is capable of scrolling itself. The driver could be getting confused as to what to scroll. We really need to get this working with gfx scrollbars on, because that will be the default. Logitech has described a workaround that may work, here: ftp://ftp.logitech.com/pub/TechSupport/MOUSE/Game_Whl.TXT
With the system scrollbars it has always worked and still does.
Okay I upgraded the logitech drivers to 8.6 and the DllHook reg entry is set to 1. Now the mouse wheel support works, IF there are no system scrollbars in the window and IF I click on the html window first. Is there any way to get it to scroll if the mouse is hovering over the window? (The new WebWheel doesn't work in mozilla. You might want to contact Logitech about that.)
As far as I know, there is only one component left that uses system scrollbars if gfx scrollbars are on, and that is select boxes. That should be fixed relatively soon. As for having to click in the window first, I noticed that as well when I was working on the mousewheel support. saari@netscape.com says that this is a focus bug and should be fixed before release.
I added this workaround to the release notes. I'm not sure there's anything else I can do with this bug. Unless anyone has a suggestion for how to proceed on this, I'll probably go ahead and mark it fixed, since we have a confirmed workaround.
Allow me to unconfirm that workaround.. I'm using the Logitech Cordless Wheel Mouse, control center 8.62.192, driver 8.61, and there is no "Technical" key under HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion. I have Control Center, Global, and Setup. Since the workaround is to set the value to zero, I'll assume that not having the key has the same effect.. (I'll go verify just to be sure, tho)... yet the mouse wheel doesn't work (under NT4SP5) with EM_EXEC running. In fact, now that I try it, it doesn't work with EM_EXEC not running. It DOES work with EM_EXEC running and system scrollbars instead of gfx. Should that be a different (new) bug?
I belive the default is 1, so please go ahead and try making the Technical key and creating the DllHook value (set to 0) under that. I'll go ahead and keep this under this bug for now. Also, make sure you're not running into one of the other known issues, namely: - scrolling on pages that have form select boxes doesn't work right - you have to click the page area before scrolling Thanks.
I created the entry; no difference. The wheel doesn't work with gfx scrollbars, whether EM_EXEC is running or not. I'm testing on www.aol.com, which has no form select boxes. I wonder if that registry value exists only under Win98, which might explain why the Technical key didn't exist for me (on NT4).
I upgraded the Logitech mouse driver, created and set the hook registry to 1. The mouse wheel started to work in Mozilla. But it stopped working in other programs. I set the Hook to 0 and it still works in mozilla, but now it also works in those other programs. So to me it looks like it doesn't effect mozilla at all (Win98)
fornixon@globalserve.net is now the-enigman@home.com. Replacing old CC with new one.
With Windows 98, the M12 build, and the latest logitech drivers (8.61), it works without any registry editting on normal pages. On bages with form boxes with scroll bars (eg http://bugzilla.mozilla.org/query.cgi) it works correctly when the cursor is directly over the main scroll bar itself (it moves a box instead otherwise).
Marking M15. Rod- any luck with that sample code I sent you awhile back? Do you think it could help out with this?
Target Milestone: M15
QA Contact: leger → janc
*** Bug 25313 has been marked as a duplicate of this bug. ***
Downloaded the newest drivers, using M13, and it works. Anyone still having this?
*** Bug 25809 has been marked as a duplicate of this bug. ***
*** Bug 25293 has been marked as a duplicate of this bug. ***
I'm still getting this problem. Downloaded and installed the latest drivers as of yesterday. I can't get the mousewheel to work with or without em_exec running nor with or without gfx scrollbars on.
Retested with the following setup and restarting Mozilla between each test: Build ID: 2000021108 Control Center Version: 8.62.192 Mouse Driver Version: 8.61 (Mouse is the cordless wheel mouse that comes with the iTouch Cordless Desktop) Results: GFX Scrollbars ON, EM_EXEC RUNNING: No scrolling GFX Scrollbars OFF, EM_EXEC RUNNING: Scroll works as expected (no clicking in document area required) GFX Scrollbars OFF, EM_EXEC NOT RUNNING: No scrolling GFX Scrollbars ON, EM_EXEC NOT RUNNING: No scrolling Expected Results: GFX Scrollbars ON, EM_EXEC RUNNING: Scroll works normally (no clicking in document area required) GFX Scrollbars OFF, EM_EXEC RUNNING: Scroll works normally (no clicking in document area required) GFX Scrollbars OFF, EM_EXEC NOT RUNNING: No scrolling GFX Scrollbars ON, EM_EXEC NOT RUNNING: Scroll works normally? With each test I clicked in the document area, clicked on the scrollbar, hovered the mouse over the scrollbox etc. Also, enabling 'Use Office97 scroll only' meant scrolling didn't work with any combination. So it seems there is still a problem when GFX Scrollbars are enabled.
brian@achiew.com: Just for the sake of completeness, what page were you testing this on?
Tested on and local copy of http://www.mysql.com/Manual/manual_toc.html Also, OS: Windows 95
Microsoft mice with a wheel don't work either. Microsoft has a feature that suts off the em_exec type program for certain programs, but doing this didn't help. I have a microsoft intellimouse explorer.
Adding keywords: 4xp - Mousewheel scrolling works on Win32 Netscape 4.x and IE pp - because this bug is win32-specific
Keywords: 4xp, pp
This bug also counts for the IBM TrackPoint, at least v4. The TrackPoint scrolling is pretty much a hack as I see it, since it will scroll all windows with scrollbars, focus or not. It will even attempt when it can't, causing, say, XEmacs to crash if you try to scroll left-right. Maybe IBM can give some input on this.
I have the same problem with a Digital Research Technologies Wheelmouse DRMOUSE4DS, running 4DMAIN.EXE Version 5.3, downloaded 3/2/00. It won't work in it's standard configuration, nor in MS-Intellimouse Compatible mode. It works on drop-down selection boxes where there are more choices than what fit in the window (Like the OS selection on this page).
*** Bug 30009 has been marked as a duplicate of this bug. ***
*** Bug 29911 has been marked as a duplicate of this bug. ***
*** Bug 30643 has been marked as a duplicate of this bug. ***
Beginning with the 03-16-2000 M15 builds, you can do the following to generate mousewheel debugging information (on Windows): set NSPR_LOG_MODULES=MOUSEWHEEL:5 mozilla > mozilla.log Mousewheel debugging information will have this format: 1024[80589f0]: (message) Note that the numbers may differ. If you are having the problems described in this bug, and see any of these messages in the generated mozilla.log, please attach the log to this bug report. If you don't see these messages, the problem is the app not getting the event in the first place (which is what I suspect, but I want to be sure).
For what it's worth, I checked in some code today to let mozilla recognize MSH_MOUSEWHEEL messages that are apparently generated by some mouse drivers on Win95. Might make scrolling work in some cases where it did not before. This will show up with the next nightly builds, which will be 3-20, I think.
*** Bug 32652 has been marked as a duplicate of this bug. ***
Using build 2000032210 on an IBM ThinkPad, still no scrolling and no messages generated in the log.
Ok, if some of you don't mind a little extra effort... I've compiled a version of gkwidget.dll that will print out some additional debugging information on startup and (hopefully) when the mousewheel is moved. The messages you should look for are: Registered MSH_MOUSEWHEEL = 51579 (on startup) nsWindow receieved WM_MOUSEWHEEL, HWND=3568 (on mousewheel movement) nsWindow receieved MSH_MOUSEWHEEL, HWND=3568 (on mousewheel movement) You will have to run mozilla with -console or > logfile to get the debugging output. You can download the gkwidget.dll that prints this info from: http://www.productivity.org/~bryner/mozilla/gkwidget.dll Please note that this is from my own build and so may not always be exactly in sync with what's in the nightly builds. Just rename your old gkwidget.dll and copy the new one to that directory.
Failed with build 2000032308
Can you elaborate on "failed"?
Mozilla failed to load. It spits out an error Library load failed or something and then immediatly closes mozilla.
I'll download the nightly and see why that would be happening....
Target Milestone: M15 → M16
I received an email update to this bug from Erik Huelsmann <wiskid@gmx.net> "I used to work with mouse driver 8.01; due to this report I upgraded to 9.0 and now the scroll mouse seems to work (after clicking on the frame to be scrolled). I don't know about graphics scrollbars, but I think I have those on. bye, Erik."
*** Bug 31262 has been marked as a duplicate of this bug. ***
Anyone following this bug who runs Win95 may want to re-test using a recent nightly (M16) build. I added some code last week to fix a longstanding issue that was keeping scrolling from working correctly on Win95.
I'm one of the ones who's been having this problem from the start even with the latest software from Logitech. I'm was still having the problems right up to last week but scrolling now works with gfx scrollbars on using build 2000041409. The performance is slow (compared to when gfx scrollbars is off) and there are some repainting issues when you try scrolling as the page is still loading (and hence the scrollbar is still resizing) but at least the messages are getting received and processed now. Good work! Does anyone know if these performance issues are specific to those affected by this bug or if they apply to all configurations? Also, what is the expected behaviour when you spin the mousewheel inside a TEXTAREA element such as the one I'm currently using? Em_exec would scroll the textarea but moz scrolls the webpage instead. (BTW, in response to the previous comment, I'm a Win95 user)
Yes, mozilla scrolls the textarea. This basically emulates the behavior in IE5 (on Win98 where em_exec is not needed).
I commented last week to bryner that build 2000041308 solved the GFX scrollbar issue in Win95, but build 2000041705 seems to have regressed. With this latest build I can no longer scroll with the mouse wheel.
The -05 builds are from the M15 branch, which does not have the fix for Win95 scrolling. You want to get an M16 nightly build (such as 2000-04-17-09).
Don't know if this is helpful but I just wanted to add that scolling w/ IBM Trackpoint still doesn't work as off 2000041808 build with GFX scrollbars on, but will work w/ GFX scrollbars off.
I have a trackpoint too and no, it's never worked. But anything works with GFX scrollbars off, because then the native system scrollbars are used. We want it to work with GFX on though.
Mouse wheel had never worked before for me. But in buld 04/26 (Win95) it works perfectly. (NoName mouse and 4dmain.exe as driver). I haven't checked the last two weeks builds, so I don't know when it exactly started working. HOORAY and THANKS :-)
Moving all my bugs to this email.
Assignee: bryner → bryner
Status: ASSIGNED → NEW
Status: NEW → ASSIGNED
M16 has been out for a while now, these bugs target milestones need to be updated.
Some of the messages from back in April make it sound like this problem may be fixed at least for Win95. I don't know if that's still the case, but I want to mention that in many many months of builds, I've never, ever seen wheelmice work on WinNT 4.0 (SP6) using Gfx scrollbars. I've tried on two machines, one with a Logitech and one with a Microsoft mouse. Native scrollbars have worked fine for wheelmousing, but other bugs (such as bug 42524) make using native scrollbars just about impossible.
whoops, that should be (bug 42542) in my previous message
I have a Microsoft IntelliMouse Pro running on Windows 2000 w/ Mozilla build 2000071220. If I go into Control Panel there is a 'Mouse' option with a 'Wheel' tab that lets me set 'Roll the mouse one notch to' either 'Scroll x lines at a time' or 'Scroll one "screen" at a time.' My preferred setting is to scroll the screen, but that does not do anything in Mozilla. If I set it to Scroll 3 lines at a time, it works. Scrolling by "screen" works in Nav 4.x and IE 5.x, essentially doing a page down / page up. Just a guess, but I'm betting the other mice that are have problems in this bug report are sending a similar kind of signal as scrolling by screen. Please let me know if there are any tests that you'd like me to run.
Microsoft IntelliMouse Pro, Windows NT 4.0 SP5, Mozilla build 2000061311 (M16) Following Mr Faubert's suggestion, I verified that "Scroll x lines at a time" in the Mouse control panel works for me, too. More experimentation with the Troubleshooter added mozilla.exe to the list of programs under the Advanced button where IntelliPoint is turned off. That fixes the problem, too, and I can get mouse wheel scrolling by one screen at a time, as desired. (I had tried the Troubleshooter with previous builds and it had failed to work.)
Now we're getting somewhere...my WinNT4 SP6 machine with a Logitech MouseMan Wheel (driver version 9.0) behaves in a similar fashion. Setting the mosue control panel to scroll by 6 or 3 lines works fine..it's just scrolling by screen that does nothing. Unfortunately, I don't think Logitech has a troubleshooter like Microsoft does. I also noticed that (in Mozilla build 2000071220) the preferences dialog doesn't save any changes to the mozilla "mouse wheel" settings. It seems stuck on "scroll the document by..use system default". If you select something else like "scroll a page up or a page down", it allows you to make the change, but when you check back, it's reverted to the original setting.
In 2000071108/Win98, scrolling works fine with em_exec running. Driver version is 8.32.
Unfortunately, there's no windows message for "scroll by screen". All we can do is query the system setting for number of lines to scroll... this is possibly a case where scrolling by full pages is accomplished through native scrollbar hackery.
Target Milestone: M16 → ---
*** Bug 22794 has been marked as a duplicate of this bug. ***
Trying to consolidate my win32 mousewheel-doesn't-work bugs.
Summary: mousewheel support doesn't work when Logitechs em_exec is running → Mousewheel doesn't work with some driver/OS combinations
*** Bug 25708 has been marked as a duplicate of this bug. ***
*** Bug 39335 has been marked as a duplicate of this bug. ***
i suspect this bug could stay open indefinitely, but seems to be doing much better lately. ->Future to get off NS6 radar.
Target Milestone: --- → Future
What, pray tell, do you mean by "it's doing much better"? In my case, it means that I'm much less likely to use Mozilla because my mousewheel simply doesn't work at all--the one work around is gone.
Severity: normal → major
*** Bug 33937 has been marked as a duplicate of this bug. ***
*** Bug 34624 has been marked as a duplicate of this bug. ***
The Kensington MouseWorks mouse only works with "Office 97 style scrolling enabled". The software is MouseWorks version 5.30. The bug is that when you move the wheel a lot, page only moves one or two lines and the scroll bar shows this. But, the next time you scroll one line, you goto the place where the page should have stopped the time before.
*** Bug 22794 has been marked as a duplicate of this bug. ***
Keywords: mostfreq
Further verification - Windows 2000 SP1, using IntelliMouse Explorer, can scroll via the wheel when the IntelliPoint 3.1a control panel is set to "Scroll n lines at a time", but not "Scroll one screen at a time". Since all my text boxes in all my applications are NOT the same size, the n-lines-at-a-time isn't useful to me. Does Peter's message mean this is not going to be fixed before NS release? This seems like a pretty major bug to me. I realize it's a result of removing native scroll bars, but perhaps that's exactly why native scroll bars are often a good thing, if not a cool thing or a XUL thing.
w.r.t to scrolling a screen at a time... The only messages the Windows API define for mousewheel movement are WM_MOUSEWHEEL and MSH_MOUSEWHEEL. We handle both of these. If the mouse driver is trying to do scrolling in a way that does NOT involve sending one of these messages, there's really very little we can do about it.
Jay, the answer to your question is no, this does not mean it will not be fixed before releasing N6, it just means that my team at Netscape will not fix it. As you all know, this is an open source project, so everyone please feel free to attach a patch to any bug you want fixed, and we will consider taking the fix for N6.
According to the IntelliMouse SDK (http://www.microsoft.com/hardware/mouse/intellimouse/sdk/sdkmessaging.htm#sdkWM ), the mouse sends the same WM_MOUSEWHEEL messages whether you've got it configured as "n lines" or "screen". It looks like what you need to do is call SystemParametersInfo(SPI_GETWHEELSCROLLLINES, 0, pulScrollLines, 0). If pulScrollLines == WHEEL_PAGESCROLL, you should scroll a page at a time. I don't have the source code handy, but I suspect you are already calling SPI_GETWHEELSCROLLLINES, but don't recognize WHEEL_PAGESCROLL as a special case, and treat it as zero. (I bet it's a negative number.) Yes?
Good catch! This shouldn't be extremely hard to add in. I am opening a separate bug to track it (50597).
This also affects my Kensington ValuMouse Scroll. Killing the program that does mousewheel in unsupported progs fixing it.
I also have similar problem in using my Acer TravelMate 340T Touch Pad. The touch pad has two scroll keys (not wheel). To make this scroll keys work. I need to run the Synaptics Touhc Pad driver first. It works for all application except Mozilla. When I press the scroll keys in Mozilla, a familiar "beep" sound produced.
*** Bug 52458 has been marked as a duplicate of this bug. ***
setting to mozilla 0.9. we'll see where this stands after 50597 is fixed.
Target Milestone: Future → mozilla0.9
Can anyone confirm if they are STILL seeing this problem on recent builds? (20001102 and later)
Build 2000110904 on Win98 Still cannot find a way to make scrolling work w/ IBM Trackpoint
Confim this doesn't work on a TrackPoint. However on my ThinkPad I've installed Logitech MouseWare, which consequently runs the em_exec program. That lets the scrolling button work....
Installing Logitech Mouseware is an interesting workaround for the TrackPoint... I've done so and can now scroll around on most pages. But the page for this bug still behaves as before I installed Mouseware - scrolling only affects the CC: list box w/ the native scroll bar. Actually, I can scroll the entire page if I activate scroll while the pointer is over the page's scroll bar.
The problem of only the native scrollbar scrolling is addressed in bug 33732.
*** Bug 59957 has been marked as a duplicate of this bug. ***
*** Bug 56892 has been marked as a duplicate of this bug. ***
Please take a look at the dupes. Bug 59957 -=> no scrolling with IBM Thinkpad 770x trackpoint Bug 56892 -=> no scrolling dell lattitude
Using build 20001108 on both WinME and Win2000 Pro SP1, Microsoft Intellimouse v 3.2 on both machines, standard USB Intellimouse on 2000 Pro and USB Intellimouse Explorer on WinME. When Intellimouse is set to scroll a specific number of lines (instead of screen by screen), and Mozilla is set to Scroll by system default, it follows system default as it should. When Mozilla is set to scroll screen by screen, it works for scrolling Web pages, but not for scrolling this textarea, for instance. Still, scrolling the pages is great, as it makes it much easier to read Web sites. Unfortunately as soon as I set the Intellimouse software back to scroll one screen at a time, no matter what Mozzila is set to, it stops scrolling at all, but now my other programs all scroll a screen at a time.
dwolfe -- that issue sounds like bug 50597, which should have been fixed. Are you sure you don't have a branch build (-MN6) from 20001108 instead of a trunk build? (please reopen 50597 if you still see this problem in a recent trunk build)
*** Bug 60949 has been marked as a duplicate of this bug. ***
*** Bug 61515 has been marked as a duplicate of this bug. ***
I love Mozilla 6. I trashed NS 6. They shouldn't be compared. Mozilla is stable and fast and things happen as they should. It just doesn't scroll. Nevertheless, I forgive it. It's a great browser.
Scroller also doesn't work for MacOS 9.0. Don't laugh: Macs can run USB mice now, and many of them (including the Intellimouse and Kensington opticals) have scrollers. BTW, the middle-click forks a new browser window, even on Mac. ROCK!!!!!
otis@unixslave.com this bug is win32. We _DO_ support Mac mice w/ scrollers. WRONG BUG! this bug is *win32 only*
*** Bug 63629 has been marked as a duplicate of this bug. ***
I'm running Win2000 with Build 200012220. I tried the DLLHook fix in the registry, but I don't see where to turn off the GFX scrollbar. I'm running version 9.00 of the Logitech Drivers and 9.00.99 of the Control Center. I have a Logitech Trackman Marble FX. Any help getting this to work would be much appreciated!
I just bought the logitech cordless freedom pro kit(mouse and keyboard). I'm using Win95 with Win32 build 2001012504(todays daily). Anyways the mousewheel appears to work fine with no need for a fix using the software that came with the kit(itouch 1.5 CD). However on pages with more than one scrollbar like this bug reporting page you HAVE to place the mouse cursor over the page scrollbar in order to use the wheel to go down the page. If you don't it will default to the Cc: list no matter where you are on the page. I also noticed one other problem that is harder to reproduce. Sometimes using the scrollwheel to go down a little bit results in the wheel going into 'auto' and going ALL of the way down or up the page depending on the direction you wanted to go in. I can't reproduce 100% of the time but it appears that with the scrollbutton set to doubleclick and pressing down on the wheel when trying to scroll sometimes results in the fastforward effect. Another problem I noticed is that if you set one of the buttons to act as a browser back or browser forward button it will not work in Mozilla... but works fine in Netscape 4.x
moz1.0 -- i don't think anyone really has any ideas on how to fix this, aside from getting rid of buggy mouse drivers.
Target Milestone: mozilla0.9 → mozilla1.0
First, scrolling does not work with the utility called mouseimp (http://www.tv4studios.com). It seems to belong to the same category as IBM TrackPoint which, quoting a previous report, "is pretty much a hack as I see it, since it will scroll all windows with scrollbars, focus or not." Still mouseimp is very convenient, I use it on win98 with a graphic tablet and pen, and it works great with everything except Mozilla and Netscape 6. Second, after reading the comments here, I realized this problem may be fixed by using "native scrollbars". Sorry for my stupidity, but could anyone please point out to me how this can be done? In Mozilla 0.8 there's no such option in Debug Prefs. Sorry for using this space but I searched the entire site and could not find the answer.
native scrollbars are dead and gone. you can try winembed or mfcembed if you want just gecko and a chance for native scrollbars [not sure you can get them from those either ...]
*** Bug 69007 has been marked as a duplicate of this bug. ***
*** Bug 72723 has been marked as a duplicate of this bug. ***
QA Contact -> gerardok
QA Contact: janc → gerardok
*** Bug 74785 has been marked as a duplicate of this bug. ***
*** Bug 76087 has been marked as a duplicate of this bug. ***
*** Bug 76411 has been marked as a duplicate of this bug. ***
IBM have a new version of the Trackpoint driver that work with Netscape 6/Mozilla. version 2.09 - (New) Support scrolling on Netscape 6. (Vertical direction only) Hope that help a few people!
*** Bug 79418 has been marked as a duplicate of this bug. ***
*** Bug 80983 has been marked as a duplicate of this bug. ***
*** Bug 81327 has been marked as a duplicate of this bug. ***
bug 86666 might be a duplicate of this problem, except scrollwheel only works with ctrl/shift keys.
Sampling of PR1 feedback... "I'm using and IBM T21 ThinkPad. It has a scroll button just beneath my left and right mouse clicks. This button is totally disabled in this version of communicator. I've grown accustomed to using it and would like for it to be fixed in the next update. It works fine with 4.x versions of communicator." "I am running netscape6.1 on a micron transportZX laptop. The mouse pad scrol doesn't work at all!" "The scroll wheel on my USB mouse doesn't work." "get a kensington model 64480 USB scroll mouse. Don't use the kensington drivers (they suck), use USB OverDrive 1.3.7. I am using this configuration on a Powerbook 2000 (FireWire). The scroll wheel just does not work when it does in every other application." "scroll mouse does not work." "The scroller on my mouse does not work in Netscape 6.1. It works in Netscape 4.7." "I have a wheel mouse and I can't move up and down in the web pages, unless I hold doen ctrl. I have checked and there is no key slecet to change what it does. (eg CTRL-wheel = blah)" "Scroll wheel on mouse does not work in Netscape. Works fine in all other applications. Use system default is checked in mouse wheel preferences. I am using a Logitech mouse." "I was unable to use the wheel function on my mouse to scroll on web pages. I checked in the preferences section under the advanced/mousewheel section and was still unable to get my mouse wheel to work with NET 6. My mouse wheel works fine on Netscape 4.7. This isn't a major problem but it would be nice to have this function to ease navigation on websites." "it is not possible to use the scroll wheel from the mouse to browse the pages. in Netscape 4.72 it works perfectly" "Logitech Wheel Mouse won't scroll with wheel" "I have a microsoft intellieye mouse with wheel. I have tried to use 'mouse wheel' in preferences and also the software that come with the mouse. The wheel works fine in all other apps that I use but not netscape 6. It works fine in netscape 4.7." "My Microsoft Intellimouse does not work when I try to "scroll" through websites." "My wheel mouse does not work at all in any of the new programs. I went to the prefrencec and made sure it was set up right and it was." "1-My Logitech wheel mouse wouldn't scroll pages with NS6, but will for 4.x and other programs. I tried different settings in Edit-Preferences." "My wheel mouse works with all other programs and browsers but not with this new release" "I have a Kensington track ball expert mouse with programmable buttons. Only the left and right mouse clicks work. The other two are not recognized by 6.0 but they do work fine on 4.72" "System: Gateway Solo 9150 with Win98 SEII MS Intellimouse plugged into serial port Mouse Software is Logitech Mouseware Countrol Center, Version 8.21. Mouse Driver is 8.21 (I use this because it supports the integrated touch pad.) My mouse wheel works in other programs, including Netscape 4.7" ...and on and on. Samir, bryner said you discovered something that involved us having to enter ourselves in the registry as an exception to regular mousewheel handling. Can you elaborate on that?
What I found and communicated to bryner was that when I changed the window class of mozilla from ``MozillaWindowClass'' to ``Internet Explorer_Server'' then the mozilla window receives WM_MOUSEWHEEL messages. Without this change the mozilla window does not receive WM_MOUSEWHEEL messages for XUL scrollbars. (Native widgets in forms in mozilla do appear to be causing the triggering and reception of WM_MOUSEWHEEL messages though.) This was observed on a debug build on my Win2K box running on an HP Vectra VL 800 with an HP mouse with part no. C4737-60001. ``Internet Explorer_Server'' is the window class of IE's content area (used MSVC's Spy++ to find the class name).
Keywords: nsenterprise
It seems to be working on my T20 system right now with the trackpoint scroller. But not in all pages. I haven't been able to recreate it failing consistently. I'll post my updates when I get something more solid
*** Bug 87609 has been marked as a duplicate of this bug. ***
*** Bug 90977 has been marked as a duplicate of this bug. ***
A question/thought: My "mousewheel" does not function on any build of Mozilla (so far), but I tried the newly released Netscape 6.1 and.... my mousewheel worked! Does netscape add licensed drivers/code of some sort that Mozilla can't 'legally' add? In each case, I have "System Default" and "No Modifier Key" set on both Netscape and Mozilla (meaning, both are set to the same settings). Has anyone else tried their "non-functional mousewheel" on Netscape 6.1 yet? Isn't Netscape 6.1 from the 0.9.2 code base? (will 0.9.2.1 have working mousewheel support?) I guess I'm just thinking out loud, and I hope no one minds! Maybe someone will brainstorm and have an idea that could solve the problem :) ( I'm using Windows Millennium, Mozilla Build ID: 20010813, and Netscape 6.1 ) Sorry for the spam! I really do hope this bugger can be squashed! Ryan
Apparently some mouse drivers have built-in special casing for certain programs, determined by the name of the exe file. In this case, I'd suspect they are handling "netscp6.exe" but not "mozilla.exe".
Removing nsenterprise nomination.
Keywords: nsenterprise
*** Bug 98004 has been marked as a duplicate of this bug. ***
Mousewheel also doesn't work for me with Mozilla 2001080110 or with NS 6.1 on a HP e-Vectra running Win2K sp2. It does work in both programs when holding down the Ctrl key.
We really don't need any more input about specific drivers and mice that don't work. If upgrading your driver doesn't fix it, bug your mouse vendor.
*** Bug 100360 has been marked as a duplicate of this bug. ***
*** Bug 101171 has been marked as a duplicate of this bug. ***
I have noticed a couple of things about this bug: 1) Using a bug page as an example, if I run the wheel before the CC: list is generated, it scrolls the page, and will continue scrolling the page until I put the mouse over the CC: box. A Spy++ on that condition might be revealing. 2) I was going to compare the Tinderbox page, but now realize that that is probably a frame. Dur. But the interesting thing there is that if I scroll in the little ports window, when the scroll bar reaches the bottom, the whole page scroll. That may be by design, but was unexpected. This may also be a different bug.
That is by design, actually (w.r.t the page scrolling when the iframe hits the bottom). This is what IE does also.
*** Bug 100157 has been marked as a duplicate of this bug. ***
I have a MS Explorer Optical mouse, and am using its drivers. Sometimes the mousewheel doens't work, that's all. Kinda annoying...Yet, when I close the driver via Ctrl Alt Del it starts working.
Resolution of this by mozilla1.0 is fairly unlikely... -> 1.1.
Target Milestone: mozilla1.0 → mozilla1.1
On Win2K+SP2 for my Thinkpad T21 I had to update the Trackpoint driver from V2.3 to V 3.04 (I think) to make it work with current levels of Mozilla. Maybe in the Release Notes for 0.9.7 it would be worth pointing Thinkpad users to http://www-1.ibm.com/support/ddrivers.html .
Same here, IBM's trackpoint now works with their 3.03 driver.
*** Bug 114039 has been marked as a duplicate of this bug. ***
*** Bug 118065 has been marked as a duplicate of this bug. ***
*** Bug 117620 has been marked as a duplicate of this bug. ***
Not sure if I should create an additional bug for this. But I've noticed that starting in windows release .9.7 [problem continues in .9.8] that the "middle click" on a link does not open it if intellipoint 4.0 is active. If intellipoint is uninstall or otherwise deactivated it appears to work fine. I'm running w2k sp2 on a Dell Optiplex gx1 with a microsoft intellimouse.
*** Bug 123849 has been marked as a duplicate of this bug. ***
*** Bug 123172 has been marked as a duplicate of this bug. ***
Even though development on this doesn't seem to be occurring much, here's a bit of useful info: On Logitech Mouseware 9.41 Mozilla scrolls in a jerky fashion and the listbox thing occurs as well, but when switching to Office Compatible scroll only and scroll only in active window it works flawlessly.
I just d/l'd and installed 1.0RC1 and in stock configuration it does not work with my "Yahoo! 4d scroll mouse" in IT's stock configuration (fuzzy scroll). This mouse does not have a scroll "wheel", just a middle button which toggles the scroll function.
I cannot use scroll buttons or touchpad(synaptic touchpad - can scroll on other applications by moving finger on the edge) on Gateway Solo 9550 laptop. It works with all other applications. OS is Windows XP.
*** Bug 139488 has been marked as a duplicate of this bug. ***
also occurs on w2k, thinkpad in moz1.0 + 2002-04-26-08 proposing mozilla1.1
Keywords: mozilla1.1
Like #145, I also am unable to scroll using my Synaptics touchpad or scroll buttons. I have a Compaq Presario 1200-XL118. I'm running Mozilla RC1 (2002041711) and my OS is Win 98 SE. When I attempt to use the scroll buttons, my laptop "beeps".
I'm using a Dell Latitude laptop with a Synaptic touchpad/Win 98. The edge-scrolling feature still does not work on Mozilla build 2002051006, or any other previous build I have tried. Scrolling works fine on all other browsers, including Netscape 6.2. Hope you can fix this; there are a lot of Dell laptops out there with the same setup.
*** Bug 137956 has been marked as a duplicate of this bug. ***
*** Bug 144102 has been marked as a duplicate of this bug. ***
*** Bug 145275 has been marked as a duplicate of this bug. ***
*** Bug 146130 has been marked as a duplicate of this bug. ***
*** Bug 141897 has been marked as a duplicate of this bug. ***
For synaptics touchpad issues, bug#56892 has a workaround/fix.
The bug 56892 fix worked great on my Synaptics touchpad. GavinS, thanks for the heads up. -Lambert
*** Bug 147391 has been marked as a duplicate of this bug. ***
*** Bug 147391 has been marked as a duplicate of this bug. ***
*** Bug 149393 has been marked as a duplicate of this bug. ***
*** Bug 149538 has been marked as a duplicate of this bug. ***
*** Bug 149896 has been marked as a duplicate of this bug. ***
*** Bug 150300 has been marked as a duplicate of this bug. ***
*** Bug 150751 has been marked as a duplicate of this bug. ***
*** Bug 151257 has been marked as a duplicate of this bug. ***
*** Bug 152169 has been marked as a duplicate of this bug. ***
*** Bug 153741 has been marked as a duplicate of this bug. ***
So is this bug resolved or not? From what I've seen so far, it seems that this bug us a superset of a bunch of other bugs already reported. In particular, the "middle button scroll feature" mentioned in a few of the below comments seems to be a repeat of <a href=http://bugzilla.mozilla.org/show_bug.cgi?id=22775>bug 2275</a>, the autoscroll/panning enhancement. Also, some people mentioned the scroll being jerky, which is <a href=http://bugzilla.mozilla.org/show_bug.cgi?id=33966>bug 33966</a>. (Forgive me if this comment doesn't get formatted correctly; this is my first time making a comment in Bugzilla) So, what is the purpose of this particular bug?
Oh, no need for HTML after all. Doh. Well, to clarify, what about this bug is not covered in bug 22775 and bug 33966? Are there issues with individual mice and, if so, is this the problem of Mozilla or the mouse manufacturer?
*** Bug 150432 has been marked as a duplicate of this bug. ***
*** Bug 161436 has been marked as a duplicate of this bug. ***
Blocks: majorbugs
Another case: the internal scroll "wheel" on a IBM Thinkpad T22 laptop running Win2k. An external usb mouse works fine.
Keywords: mozilla1.2
Genius NetMouse Pro also has this problem...
Wow ! Endly it's solved with the latest MouseWare from Logitech (downloaded today from their Web site). Endly smooth scrollings - together with Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2a) Gecko/20020907 ! Though, not as smooth as under IE with "progressive scrolling" enabled ;-))
With version 1.1 and upgrading my dell synaptics driver AND changing the synaptics ini file to include a "*mozilla*" block as a copy of the "*Netscape 6*" block, scrolling works. ( with the touchpad ) I am running an inspiron 3500 and win2k.
The IBM Thinkpad T22/Win2k problem instance was also fixed by updating the drivers, in this case to version 3.07.
*** Bug 169958 has been marked as a duplicate of this bug. ***
This isn't exactly related, but sometimes my TrueTouch scroll mouse won't scroll on certain (seemingly random) pages.
*** Bug 170918 has been marked as a duplicate of this bug. ***
*** Bug 170571 has been marked as a duplicate of this bug. ***
*** Bug 171577 has been marked as a duplicate of this bug. ***
Depends on: 162032
*** Bug 174153 has been marked as a duplicate of this bug. ***
*** Bug 176879 has been marked as a duplicate of this bug. ***
My logitech wheel mouse's newest driver solves the problem for me (Win2K PRO).
*** Bug 176405 has been marked as a duplicate of this bug. ***
*** Bug 177866 has been marked as a duplicate of this bug. ***
*** Bug 177904 has been marked as a duplicate of this bug. ***
*** Bug 177016 has been marked as a duplicate of this bug. ***
*** Bug 178036 has been marked as a duplicate of this bug. ***
I have installed MouseWare 9.73 with a cordless mouse, W98 SE. The mousewheel is jerky and erratical within some long url pages. With many other pages it works just well. Problems includes an "inertia" effect that make the page scrolls to the end of document while moving the wheel and moving the mouse at the same time. Also, logitech autoScroll feature is not implemented like in IE. Also, yoyo effect occurs when moving accidentally the wheel while dragging the vertical scrollbar Also, comboboxes are cancelled instead of scrolled when they are open. also ..... Well, i consider these bugs to be related with current MW handling routine in Mozilla 1.2b and should be grouped together: #22775 #79296 #175599 Hope is time for a serious effort on rewriting from scratch MW code, and in any case to contact major mouse driver developer to check if some of these problems are driver related (unlikely). Just a behaviour note.. In IE the widget that receive MW action is the one UNDER the mouse, not only necessary the one that have focus on it. If the MW can't be processed inside the current window under the mouse is passed to the parent window and so on.. try using IE in this exact page. I think imho that this behaviour is correct and should be reproduced in moz. Regards,
*** Bug 178435 has been marked as a duplicate of this bug. ***
*** Bug 178450 has been marked as a duplicate of this bug. ***
*** Bug 178808 has been marked as a duplicate of this bug. ***
*** Bug 179776 has been marked as a duplicate of this bug. ***
*** Bug 179904 has been marked as a duplicate of this bug. ***
Well.. just an early morning idea.. Many mouse drivers have an "autoscroll" feature that works looking if the main window have embedded a classic window scrollbar. Moz do not use any classic window scrollbar due to multiplatform compatibility. Why not to cheat including in the "win32" codebase branch two "hidden" classic scrollbar?? In this case, mouse drivers will not be confused by the alien windows layout of moz and will probably send autoscroll messages routed by those hidden scrollbars. This should ensure compatibility with any sort of windoze mouse driver so far. Suggestion anyone ?
*** Bug 182840 has been marked as a duplicate of this bug. ***
On my box scrolling in Moz does not work either, be it with Logitech's so called "Universal" or "Auto" scroll. Setup: Win2k SP3 MouseWare 9.75 Mozilla 1.2.1
Sorry: forgot to add that it was okay 'till I updated MouseWare to 9.75, I will downgrade to solve.
*** Bug 184226 has been marked as a duplicate of this bug. ***
I downgraded to MouseWare 9.73: now scrolling works again. Logitech seems to have something changed from 9.73 to 9.75.
How can we ask logiteck to test and fix their **** bloat driver with mozilla ?? Same problem for me :-(
*** Bug 184984 has been marked as a duplicate of this bug. ***
*** Bug 185727 has been marked as a duplicate of this bug. ***
*** Bug 185913 has been marked as a duplicate of this bug. ***
*** Bug 186607 has been marked as a duplicate of this bug. ***
*** Bug 187181 has been marked as a duplicate of this bug. ***
*** Bug 187497 has been marked as a duplicate of this bug. ***
*** Bug 189653 has been marked as a duplicate of this bug. ***
*** Bug 190811 has been marked as a duplicate of this bug. ***
i don't even find the 9.73 version, just the 9.75 on the logitech site :( is it no longer available?
Alias: mousewheel
*** Bug 188536 has been marked as a duplicate of this bug. ***
Just as a status update, Mozilla 1.3b with the logitech 9.75 drivers on Windows XP work fine for me. "Universal scroll" doesn't work though, use autoscroll instead. Everything else works as expected (the "Office Scroll only" option has been removed).
Target Milestone: mozilla1.1alpha → ---
*** Bug 196070 has been marked as a duplicate of this bug. ***
*** Bug 197724 has been marked as a duplicate of this bug. ***
*** Bug 201395 has been marked as a duplicate of this bug. ***
I run windows 2000 on a gateway 2500 laptop (old model p2 266.) The wheel mouse routine that works with the touch pad on this model do not work in Mozilla. They do work on the identical machine when running IE6, though. If possible, whenever someone activates wheelmouse (2-finger tap to create the scroll circle) have Mozilla do the same. Thanks, -Alzuun@sok.org
*** Bug 202516 has been marked as a duplicate of this bug. ***
*** Bug 202724 has been marked as a duplicate of this bug. ***
*** Bug 204821 has been marked as a duplicate of this bug. ***
I have a Acer TravelMate 270 and the scroll button on the mouse does not work in Mozilla. I note that it works in almost every other app. I think this is caused the fact that the browser pane itself does not use native Win32 API's. (i.e Java doesn't seem to support it) Drivers: Synaptics Touchpad OS: WinXP SP1
Changing summary for clarity and to prevent any incorrect dups. Sorry for spam.
Summary: Mousewheel doesn't work with some driver/OS combinations → Mousewheel doesn't work with some driver/WIN32 OS combinations
Puede
maybe with the new vers
*** Bug 212494 has been marked as a duplicate of this bug. ***
*** Bug 182345 has been marked as a duplicate of this bug. ***
*** Bug 214640 has been marked as a duplicate of this bug. ***
*** Bug 215305 has been marked as a duplicate of this bug. ***
*** Bug 216309 has been marked as a duplicate of this bug. ***
I have A4Tech WOP-35 mouse with 2 scrolls. First one works fine, but second one must scrol from left-to-right or right-to-left but it doesn't work. Auto scroll donesn't works too. As i read before, mozilla use non standart (non Win32) scroll component, so i think it will never work in Mozilla if A4Tech will not include support for it in their drivers. Or i have a way to do it???
I haven't seen anyone state this, so... this scrollwheel problem is the reason I had never moved up to Netscape 6. I've had three different brands of mouse installed, with at least that many different drivers. Under Win98se, none of my scrollwheels have ever worked in Netscape 6. Same for every version of Mozilla, so far (didn't start using it until 1.3). Hope that's helpful.
*** Bug 218424 has been marked as a duplicate of this bug. ***
*** Bug 218483 has been marked as a duplicate of this bug. ***
I get similar problem using Mozilla Firebird V 0.6.1 on my Windows XP box. Sometimes the mouse scroll button works and sometimes it doesn't, which is odd. Makes surfing a bit of pain when it's not working...
*** Bug 219291 has been marked as a duplicate of this bug. ***
*** Bug 221520 has been marked as a duplicate of this bug. ***
Summary: Mousewheel doesn't work with some driver/WIN32 OS combinations → Mousewheel doesn't work with some driver/Win32 OS combinations (scroll, scrolling)
Also a problem in the latest version of Windows XP - altho the wheel works fine everywhere else..
I am using a cheap made-in-China four way scrolling mouse. A program, Scrollware 5.5, runs at all times. The scrolling function works fine in all software except Mozilla Firebird (was using 0.6.1, now upgraded to 0.7, same problem. (In case it is any help, I note that sometimes the mouse scrolling DOWNWARD function stops working. Turning the vertical wheel in either direction scrolls the screen upward. I discovered that to fix this, short of rebooting, I can open a new worksheet in Excel. Bingo!). Thanks.
Someone know a guy at Synaptics, which owns a bunch of patents relating to touch pads and chances are most laptops have their touchpads. Plug a PS2 mouse with scrollwheel in and the wheel doesn't work.
so this is another test
*** Bug 187655 has been marked as a duplicate of this bug. ***
*** Bug 152215 has been marked as a duplicate of this bug. ***
i have exactly the same problem in all nightly builds and in both 1.6 and 1.5 final builds on windows XP.
All mozilla apps (firebird, mozilla, thunderbird, tried lots of versions, including latest) ignore mouse wheel scrolling - which works everywhere else. If I close the ZMouse program, wheel stops working at all. Uh, they say "Scrool" on the site. Sounds bad. System info: OS: Windows 98SE Mouse: MTEk MS22 - http://www.mtek.com.br/mouse/espec/ms22.html Driver in use: http://www.mtek.com.br/download/M5B driver.zip Programs not scrolling: Thunderbird .3 & .4, Firebird 0.6 & 0.7, Mozilla 1.4 / 1.5 / 1.6 Suggestions are welcome.
I have an logitech cordless mouse with 3 button, third button provide software scroolling, causes system freezes. Also running emexec.exe probably the same problem as mouse wheel. Ctrl-Alt-Del twice kicks to blue screen, then enter allows end task option to retore to desktop.
*** Bug 210589 has been marked as a duplicate of this bug. ***
I just got around to upgrading to mozilla 1.6 and noticed that this still doesn't work with my configuration. To recap, I'm using Synaptics' Touchpad on a Dell Latitude running Win2k. It emulates scrollwheel functionality and every other program I've used seems to recognize it. Programs I have tested it on are SecureCRT, IEv6, Acrobat Reader, entire MS office suite, Palm Desktop software, Eudora, Notepad, mIRC, etc. I find it hard to beleive that each of these guys wrote in specific code for the Synaptics Touchpad emulator so I'm guessing there is a system call which Synaptics sends to which Mozilla isn't listening to. Maybe (obviously) it is not the more recognized system call since scrollwheeling works with my actual scrollwheel mouse, but *something* isn't right here... :) - Jeremiah
Re: comment 246, you might try downloading the latest driver from the Synaptics website. Several improvements have been made in the last while (I've struggled to keep Mozilla working with our scrolling, but it's sometimes a challenge... for example, did anyone know that Mozilla doesn't properly respond to wheelmouse messages where the CTRL key is held down unless the message indicates a "Scrolling amount" of 120 (i.e. the standard MS Intellimouse wheelmouse message "size"... From the behavior it looks like something as stupid as someone saying "if (amount < 120) zoom out" rather than actually checking the sign.)?
indeed, the dell latitude c810 here on my lap running w2k w/ Synaptics 5/2/2003 v. 7.5.7.0 can do vertical scrolling as well as forward and backwards navigation in this mozilla (2004021913 - 1.7a?). horizontal scrolling doesn't seem to work.
MS Trackball Explorer 1.0 Mouse wheel functions; that is scrolling is functional. However the whel itself is a button allowing fast scrolling. This function doesn't work. Windows NT5 is my OS (pro).
*** Bug 245129 has been marked as a duplicate of this bug. ***
Attached file Please ignore (mistake) (obsolete) (deleted) —
I'm using a Logitech Pilot Optical Wheel Mouse under Windows XP. With both Mozilla 1.6 and 1.7 I can scroll the document with the wheelmouse, except over the boxed DIV.
Attached file Please ignore (mistake) (obsolete) (deleted) —
I'm using a Logitech Pilot Optical Wheel Mouse under Windows XP. With both Mozilla 1.6 and 1.7 I can scroll the document with the wheelmouse, except over the boxed DIV.
Comment on attachment 151169 [details] Please ignore (mistake) Sorry, I can't delete it. It isn't related to this bug.
Attachment #151169 - Attachment description: Test case for scroll bug → Please ignore (mistake)
Attachment #151172 - Attachment description: Test case for scroll bug → Please ignore (mistake)
*** Bug 251752 has been marked as a duplicate of this bug. ***
Logitech mouse works intelligently on this page under IE6. With Mozilla 1.71, you have to click the box you want to scroll to set the focus first. With IE6, you can just position the mouse over what you want to scroll, and it scrolls the relevant control underneath the mouse pointer.
Logitech mouse works intelligently on this page under IE6. With Mozilla 1.71, you have to click the box you want to scroll to set the focus first. With IE6, you can just position the mouse over what you want to scroll, and it scrolls the relevant control underneath the mouse pointer.
*** Bug 261342 has been marked as a duplicate of this bug. ***
Im using latest Logitech driver for ym Pilot optical cordless mouse, but it still isnt helping
Mousewheel doesn't work when a scrolling flash image is called using the javascript "document.write" method. When flash image is off of screen, wheel works again. As soon as page is scrolled back up to show image, wheel stops again. Go to http://www.foxnews.com/story/0,2933,76025,00.html to attempt to re-create error. Windows 2000, build 5.00.2195, SP 4. HID compliant USB mouse, non-branded. Mozilla Firefox version 1.0 preview release
*** Bug 267217 has been marked as a duplicate of this bug. ***
My scroll wheel only works when I hold the ctrl key down and scroll. Under preferences/advanced/mousewheel I adjusted no modifier,alt,ctr, shift to use the same behaviour of scrolling one time. My mouse wheel ONLY scrolls when I hit the ctrl key and scroll. I would use mozilla so much more if my scroll would work.. Please help. Thank you Craig
Product: Browser → Seamonkey
*** Bug 270887 has been marked as a duplicate of this bug. ***
*** Bug 30947 has been marked as a duplicate of this bug. ***
*** Bug 265674 has been marked as a duplicate of this bug. ***
*** Bug 261342 has been marked as a duplicate of this bug. ***
Component: General → XP Toolkit/Widgets
Product: Mozilla Application Suite → Core
*** Bug 274763 has been marked as a duplicate of this bug. ***
*** Bug 275980 has been marked as a duplicate of this bug. ***
*** Bug 276390 has been marked as a duplicate of this bug. ***
*** Bug 277162 has been marked as a duplicate of this bug. ***
(In reply to comment #261) > My scroll wheel only works when I hold the ctrl key down and scroll. > Under preferences/advanced/mousewheel I adjusted no modifier,alt,ctr, shift > to use the same behaviour of scrolling one time. My mouse wheel ONLY scrolls > when I hit the ctrl key and scroll. I would use mozilla so much more if my > scroll would work.. Please help. > Thank you > Craig Have a 'somewhat' similar problem with a synatic touchpad (v7.12.7) on an Asus laptop (M6000BNe) scrolling works just fine in most applications, except Firefox which just refuses to scroll no matter what. Only thing scroll related that seems to semi-work is the zooming of firefox which works very **** if I hold ctrl and from the top of the touchpad to the bottom about 3 times for a single zoom :\. Hope this can be resolved soon as browsing without scroll is annoying beyond believe >.<.
*** Bug 280417 has been marked as a duplicate of this bug. ***
*** Bug 281346 has been marked as a duplicate of this bug. ***
*** Bug 287919 has been marked as a duplicate of this bug. ***
*** Bug 289550 has been marked as a duplicate of this bug. ***
*** Bug 286573 has been marked as a duplicate of this bug. ***
*** Bug 279073 has been marked as a duplicate of this bug. ***
Same as comment #270, except on an HP pavilion laptop with Synaptics driver v. 7.12.7 (the latest driver on the hp website). To recap: scrolls fine in all other apps (Firefox is the only Mozilla app I use), but I get no scrolling in firefox, even with modifier keys. I also don't get any zooming (with CTRL modifier). My mouse icon does change to a little scrollbar-with-pointer icon, so the system is clearly recognizing the scroll 'commands'. I have looked at other reported bugs, and my SynTPEnh.ini file has the mozilla entry as many others have suggested adding: [Mozilla] FC = "MozillaWindowClass" SF = 0x10000000 SF |= 0x00004000 I am using: Firefox v. 1.0.2 on HP Pavilion zt3000 laptop running Windown XP Home Edition (SP 2) with Synaptics driver v. 7.12.7, as found on the HP support website.
*** Bug 290844 has been marked as a duplicate of this bug. ***
*** Bug 290867 has been marked as a duplicate of this bug. ***
I'm using Synaptics Touchpad virtual scrolling, which is not working as described above; bug 146962 (and bug 56892) mentions this and a fix, but this fix does not work (see bug 290867)for me in SynTP v. 7.12. However, I can provide further information in the I can confirm that Firefox does not respond to virtual scrolling in SynTP v. 5.8 and 7.12, but it /does/ respond in SynTP v. 7.5... (both v. 7 contain the Mozilla entries in the .ini file).
From: Technical Support <support@synaptics.com> Subject: RE: Mozilla Firefox 1.0.2 not responding to Virtual Scrolling Date: Wed, 20 Apr 2005 11:37:55 -0700 Hello, The Virtual Scrolling for some programs will be updated in the near future. We are aware of this issue and are currently analyzing this to hopefully have a solution. We sincerely apologize for any inconvenience this may cause you in the meantime. Best Regards, Synaptics Technical Support
*** Bug 292501 has been marked as a duplicate of this bug. ***
I can scroll consistently with a wheel mouse. However, when trying to use the "slide" area of the touchpad to scroll it does not work at all in Firefox while it works IE and other applications. This is with and HP nc6230.
No longer blocks: majorbugs
Virtual Scrolling for Synaptics Touchpads seems to be wokring again with Firefox 1.0.4 and Synaptics Driver 8.0.6
*** Bug 304629 has been marked as a duplicate of this bug. ***
*** Bug 306863 has been marked as a duplicate of this bug. ***
*** Bug 311148 has been marked as a duplicate of this bug. ***
reassigning to nobody (i'm not actively working on this)
Assignee: bryner → nobody
Status: ASSIGNED → NEW
*** Bug 320603 has been marked as a duplicate of this bug. ***
*** Bug 314121 has been marked as a duplicate of this bug. ***
*** Bug 324827 has been marked as a duplicate of this bug. ***
*** Bug 326038 has been marked as a duplicate of this bug. ***
*** Bug 326371 has been marked as a duplicate of this bug. ***
*** Bug 328774 has been marked as a duplicate of this bug. ***
*** Bug 330314 has been marked as a duplicate of this bug. ***
*** Bug 342610 has been marked as a duplicate of this bug. ***
*** Bug 350572 has been marked as a duplicate of this bug. ***
*** Bug 359698 has been marked as a duplicate of this bug. ***
Hello all, Many people report in this bug that the mouse wheel does not work and they are using Windows XP. So, is this bug only about Windows 98? Regards, Gérard
I'm getting the same thing under Windows XP SP2. I have a mouse with only a third button and I used that third button to switch to scroll mode to go and down pages quickly. Since Firefox 3, it doesn't work. I'm using the standard mouse driver that comes with Windows XP. Nothing special about anything. Any ideas? I can test things as requested. Best, Christopher
Filter on "Nobody_NScomTLD_20080620"
Assignee: nobody → jag
QA Contact: gerardok → xptoolkit.widgets
Christopter, could you try using Spy++, Winspector or such to see what window message is sent to Firefox when you click the middle button? Same thing with other that have a wheel that doesn't work. I'd like to know what messages the Firefox window receives when the wheel is used.
Assignee: jag → nobody
I am having the same problem with the inability to scroll using my mouse's scroll wheel. This problem started when I upgraded from Firefox 3.5.7 to 3.6. I restarted Firefox and the problem was still there. I downgraded back to 3.5.7 and the scrolling started working again. When I upgraded back to 3.6, scrolling stopped working, but the scroll area on my laptop's trackpad is working in 3.6. I am running Windows XP SP3, and my laptop is a HP Compaq nc6400. I am using a Logitech Anywhere MX mouse with the SetPoint 4.80.103 (driver v4.82.11) software installed, which is the last available from Logitech's site for my mouse. Let me know if you need my help with anything. Thanks, Josh
Attachment #151172 - Attachment is obsolete: true
Attachment #151169 - Attachment is obsolete: true
Just have upgraded to 3.6 and Mousewheel not working anymore. XP SP3 on Acer Aspire. Mouse is Logitech LS1 Laser Mouse. Would apreciate quick correction. Thanks!
Win 7 x64 Pro, Bootcamp MacBook Pro. Multi-touch scroll and arrow scroll fails after certain time or task load is reached. Mozilla-runtime.exe runs and inhibits all window changes and closes or toolbar windows from opening. Re starting minefield results in the same runtime opening but does not cause the same issues until another certain time or task load is reached. Closing Runtime.exe will fix error temporarily.
From Jofrances problem resolved for HP Mouse by ceasing process named PELMICED.EXE many thanks,JoFrances
I solved my issue by uninstalling KatMouse. Someone on another bug report has already logged the bug with the KatMouse developer.
I fixed bug 315727. If your mouse driver uses WM_VSCROLL or WM_HSCROLL instead of WM_MOUSEWHEEL and WM_MOUSEHWHEEL, that should work fine now (set "mousewheel.emulate_at_wm_scroll to true in about:config). Comment 306 and comment 307 are bug 542151. I'm not sure for comment 308, seems it shouldn't be this bug (i.e., not the driver issue). If your mouse driver cannot scroll on trunk with latest driver, please file a new bug for each mouse.
Component: XUL → Widget: Win32
Depends on: 542151
Keywords: meta
QA Contact: xptoolkit.widgets → win32
the same bug found out by executing testcaseid 56. Refrence document: functional document versuion 4.6
Flags: wanted-fennec1.0?
Flags: in-testsuite?
Flags: in-litmus?
(In reply to comment #41) > Using build 2000032210 on an IBM ThinkPad, still no scrolling and no > messages > generated in the log. ditto
There is no new report for long time. Can anyone still reproduce with recent driver?
I am setting platform and OS to ALL and Windows. Windows users who have a mousewheel that does not work should create a distinct, separate bug report and then set the "Blocks" field to 20618 so that we can get an overview of the mousewheel problems under Windows. This bug has been a meta bug since 2010.
OS: Windows 98 → Windows
Hardware: x86 → All

Since comment 316, there have been no reports filed that block this bug. Closing.

Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
Summary: Mousewheel doesn't work with some driver/Win32 OS combinations (scroll, scrolling) → [meta] Mousewheel doesn't work with some driver/Win32 OS combinations (scroll, scrolling)
Alias: mousewheel
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